Customer Service Sales Floor
Resume:
Taylor Howard
Fresno, CA *****
******.********@*****.***
Professional Summary
Industrious, well-organized, and collaborative team player skilled in completing accurate mathematical calculations and following work instructions. Experienced in following operational procedures and safety requirements and working collaboratively to achieve production and quality objectives. Willing to relocate to: Bakersfield, CA - Clovis, CA Authorized to work in the US for any employer
Work Experience
Babysitter
Taylor Howard-Fresno, CA
March 2017 to Present
• Kept toys and play areas neat, clean, and organized.
• Conducted fun, engaging, and age-appropriate activities.
• Changed diapers of infants and toddlers and put children down for naps.
• Assisted school-age children with homework, including reading and writing assignments.
• Provided constant presence for children's safety.
• Balanced rest with entertainment and responsibility to regulate the schedule of each child. Key Holder/Lead
BevMo!-Clovis, CA
September 2023 to January 2025
Provide excellent customer service by greeting and establishing rapport with customers while informing them of the products and services.
Arrive early to open the store and leave late to close the store. Assist the store in periods of high volume and provide support for new employees. Knowledge of in-house products to provide customers with recommendations. Assist with inventory management tasks such as restocking merchandise, conducting inventory counts, and identifying discrepancies.
Process cash transactions accurately and efficiently, including opening and closing tills, counting cash, and preparing deposits.
Operate scanners, cash registers, and other electronics. Follow proper age verification policies.
Ensure all prices and quantities are accurate and provide a customer receipt. Process refunds and exchanges.
Monitor the sales floor to prevent theft and minimize loss, including conducting bag checks and ensuring adherence to security procedures.
Maintain store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, and bathrooms.
Train new employees on store procedures, product knowledge, and customer service standards. Performance solutions specialist
T-roc-Fresno, CA
August 2023 to September 2023
• Present, promote and sell Xfinity High Speed Internet offerings for the world’s largest retailer
• Exceed sales targets and performance goals
• Build meaningful relationships with customers and positive rapport with retail leadership and employees
• Bring your gift of gab to the forefront while creating solutions for your customers and proudly promoting the Xfinity brand
• Maintain a high level of knowledge about Xfinity’s High Speed Internet service offerings while understanding the competitive environment
• Attend daily training sessions and sales calls during assigned working hours Target Mobile
MarketSource/Target Mobile-Fresno, CA
September 2021 to April 2023
• 2 year work experience in a customer service position with direct customer contact in a fast-paced, structured environment
• ability navigating multiple computer programs and internet web-pages
• experience using Microsoft Office Suite including but not limited to Word, Excel and Outlook
• Strong foundation working with customers
• Use interpersonal skills, communication skills; both written and verbal to assist customers and fellow- team members
• Train and supervise staff
• wage rate $15.00hr
• Supervisor: Jen Kazarian 559-***-****
Picker/Packer
Gap Inc.-Fresno, CA
September 2020 to March 2021
• Followed and promoted safety guidelines, OSHA requirements, and warehouse policies.
• Picked proper items and quantities according to pick lists.
• Packaged items safely to protect during transport.
• Ensured packages contained correct products and supplies before completing packaging processes.
• Readied packages for shipping by preparing products in accordance with established guidelines.
• Maintained good housekeeping practices and observed safety program requirements in fast-paced environment
• wage rate 15.50
Home Health Care Provider
Monica Bryant-Fresno, CA
March 2019 to March 2020
• Followed all care plans and strictly adhered to doctor orders.
• Took vital signs and monitored food and liquid intake and output.
• Discussed care problems with the supervisor or case manager to find the best solution.
• Provided patients with emotional and social support.
• Remained calm and maintained professionalism during times of high emotional stress.
• wage rate $14.50
Cashier
Wild rice kitchen-Fresno, CA
March 2017 to May 2017
• Processed cash register transactions by inputting product costs and giving back change.
• Adhered to all cash handling policies and procedures.
• Greeted all customers and provided prompt and friendly service. Education
High school diploma
Herbert Hoover High School-Fresno, CA
August 2017 to June 2020
Skills
• Merchandising
• Childcare
• Cash handling
• Warehouse experience
• Communication skills
• POS
• Customer service
• Supervising experience
• Microsoft Office
• Team management
• Babysitting
• Toddler Care
• Analysis skills
• Sales
• Cleaning
• Math
• Stocking
• Cash register
• English
• Leadership
• Guest services
• Guest relations
Contact this candidate