Bartender

Michael V DeMartino 303-***-****

**** ******** **, *** *************@*****.***

Miami, Fl 33138

Bartender & Barback

Drift Bar – 1 Hotel, Miami Beach

February 2021 – Present

• Deliver high-end, fast-paced, and impeccable service in a prestigious, eco-conscious, and Forbes-trained environment, ensuring an unparalleled guest experience at a luxury resort.

• Oversee the complete operations of the bar, including inventory management, ordering, and maintaining stock levels, while adhering to sustainability and eco-friendly practices.

• Demonstrate advanced mixology skills by crafting innovative cocktails using house-made infusions, liqueurs, bitters, syrups, and garnishes tailored to guest preferences.

• Perform opening and closing duties, ensuring all bar procedures and sanitation standards are met consistently.

• Provide ongoing training and mentorship to new staff members, fostering a strong team environment and ensuring high standards of service are maintained.

• Collaborate closely with the culinary team to integrate seasonal ingredients and local flavors into signature cocktails.

• Proficiently operate POS systems, ensuring accurate order processing and smooth transactions in a high-volume, upscale setting.

Server Assistant & Runner

La Côte Seafood Restaurant – Fontainebleau Miami Beach May 2020 – December 2020

• Assisted in delivering exceptional service in a high-volume, luxury seafood restaurant, consistently upholding the brand’s standards for excellence in guest interaction.

• Supported seamless service by running food, managing guest orders, and anticipating needs, ensuring prompt and courteous service throughout the dining experience.

• Managed entertainment setups and assisted the DJ.

• Followed health, sanitation, and safety guidelines, ensuring a clean and safe environment. Bellman

The Gates Miami Beach

August 2017 – May 2019

• Greeted and provided personalized guest services by assisting with check-in/check-out, luggage handling, and escorting guests to their accommodations with courtesy and professionalism.

• Delivered a seamless and exceptional guest experience, offering information on hotel services, amenities, and local attractions.

• Coordinate the safe and timely transportation of guests to and from designated locations, including the beach, using hotel-designated vehicles. Security & Concierge

Private Residence, Miami

April 2017 – December 2018

Michael V DeMartino 303-***-****

7951 Bayshore Ct, 702 *************@*****.***

Miami, Fl 33138

• Provided high-level concierge services, managing guest requests, package deliveries, and handling all guest inquiries efficiently.

• Conducted property surveillance and ensured safety protocols were followed, responding to security concerns, and resolving issues with professionalism.

• Monitored emergency situations and coordinated appropriate responses, maintaining safety and security for all residents and guests.

• Assisted with maintenance reporting and property inspection, ensuring that any issues were addressed promptly to maintain a high standard of living. EDUCATION & CERTIFICATIONS

Boulder High School

Graduated: May 2009 – Boulder, CO

El Consejo Regulador Del Tequila Diploma

Certified: October 2021

SafeStaff Florida Food Handler Certification

Valid: January 22, 2026

Security Class D License

Valid: April 2021

KEY SKILLS & QUALIFICATIONS

• High-End Mixology: Skilled in crafting unique, balanced cocktails tailored to diverse guest preferences, with a deep understanding of premium ingredients and techniques.

• Luxury Service Standards: Adept in providing impeccable service in a fast-paced, high- end environment, maintaining professionalism under pressure.

• Inventory Management: Experienced in tracking and maintaining bar inventory, ensuring efficient ordering, and minimizing waste.

• Guest-Centered Approach: Committed to delivering exceptional guest experiences, ensuring satisfaction, and anticipating guest needs.

• Team Leadership & Training: Proven track record of training, mentoring, and supporting barbacks and bartenders to achieve team goals and maintain consistency in service quality.

• POS Systems Proficiency: Expertise in POS system operations, ensuring accuracy in orders and seamless financial transactions.

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