Executive Assistant Customer Service

Deborah Acevedo

Executive Assistant Legal Specialist

*********@*****.*** • 701-***-****

LinkedIn • Fargo, ND

Summary

Detail-oriented professional with over three years of experience delivering exceptional administrative support and paralegal services. Skilled in performing meticulous administrative tasks and assisting high-level executives and legal teams. Demonstrated success in project management and document preparation, leveraging proficiency in Microsoft Office and virtual meeting platforms. Certified as a Paralegal with fluency in both English and Spanish.

Areas of Expertise

•Administration

•Operations

•Customer Service

•Travel Coordination

•Legal Drafting

•Litigation

•Case Management

•Scheduling

•Time Management & Task Prioritization

•Collaboration & Communication

•Confidentiality

Career Experience

Warehouse Associate, Amazon Fargo, ND November 2021 – Present

Facilitating the smooth operation of the department by evaluating returned merchandise and approving it for resale.

•Improved warehouse procedures through innovative contributions.

•Achieved timely deliverables through efficient practices.

•Evaluate over 300 items a night

Associate Revenue Cycle Technician, Sanford Fargo, ND September 2018 – May 2022

Arranged, digitized, and cataloged medical records, inputting data into a sophisticated computer system. Ensured precise accuracy and upheld the confidentiality of patient information.

•Successfully digitized over 10 pounds of medical records each night.

Document & Asset Manager, Estrella, LLC. San Juan, PR January 2013 – April 2018

Effectively oversaw and preserved case files for attorneys. Spearheaded the coordination and execution of office events. Implemented cost-saving measures by sourcing the most economical prices for office supplies, resulting in enhanced financial efficiency for the company.

• Optimized case management processes for 15 attorneys, resulting in a rise in case closures.

Legal Assistant, Estrella, LLC. San Juan, PR January 2006 – December 2012

Drafted, edited, and finalized various legal documents, including agreements, motions, and letters. Organized and managed attorneys’ schedules, meetings, deadlines, and distributed documentation, streamlining effective communication between clients and attorneys. Documented billable hours and time entries for multiple lawyers while also providing translation services for legal documents and contracts.

Effectively managed daily communication with 5-10 attorney-represented clients.

Maintained stringent confidentiality while processing an estimated 15 to 20 legal documents daily.

Additional Experience

Legal Assistant, Law Offices of Jose A. Masini San Juan, PR

Composed legal documents in Spanish. Directed incoming calls to the appropriate recipients. Logged legal documents, curated client databases, and upheld the accuracy of billing and time entries.

Consistently answered upwards of 30 calls daily, efficiently directing inquiries to the appropriate personnel.

Transcribed over 10 legal documents a day, updated over 20 client databases a week, and entered billing/time entries.

Legal Assistant, Law Office of Nicholas A. Pappas Fredericksburg, VA

Coordinated client files, drafted legal documents, fielded incoming calls, and delivered exceptional customer service to clients. Performed notarial duties as necessary.

Receptionist, Chandler, Franklin & Obryan Spotsylvania, VA

Assistant bookkeeper, Bryant, Barnes & Moss, P.C. Christiansted, USVI

Education

High School Diploma & Vocational Certificate

St. Croix Educational Complex, St. Croix, USVI, 00850

Certifications

Paralegal Certificate

Virginia Center for Paralegal Studies, Fredericksburg, VA 22405

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