Operations Manager Supply Chain

CAMILLE Z ZABRE

281-***-**** • Katy, TX ***** • ***************@*****.*** • linkedin.com/************@*****.**

PROCESS & OPERATIONS MANAGER

Supply Chain Systems Project Leadership Lean/Six Sigma Process Optimization

Proactive and results-driven Operations Manager with 10+ years of experience in supply chain operations, systems coordination, and process improvement. Proven track record of leading cross-functional teams, implementing data-driven enhancements, and aligning systems capabilities with operational objectives. Adept at optimizing throughput, increasing productivity, and reducing costs using Lean and Six Sigma methodologies. Strong expertise in logistics, transportation systems, and master data collaboration.

CORE COMPETENCIES

Supply Chain Systems (Oracle, Manhattan Active)

Lean & Six Sigma Process Improvement

SOP Development & Documentation

Cross-Functional Collaboration (IT, Ops)

Vendor & Stakeholder Management

Transportation & Distribution Optimization

Project Implementation & Business Continuity

Forecasting & Productivity Planning

Budget & Financial Oversight

Bilingual: English / French

PROFESSIONAL EXPERIENCE

Metropolis Technologies – Houston, TX

Operations Manager Apr 2024 – Present

Lead process improvement initiatives across logistics and operations, resulting in a 10% reduction in costs.

Manage a $1M+ operations budget, aligning financial planning with organizational objectives.

Partner with IT and engineering teams to implement new tools and system features aligned with operational needs.

Document and maintain SOPs across operational workflows to standardize practices and ensure compliance.

Spearhead cross-functional coordination to optimize delivery and throughput performance metrics.

REEF Parking – Houston, TX

Lead Operations Manager / Safety Ambassador Aug 2015 – Mar 2023

Directed large-scale projects to improve workflow, leading to a 20% boost in operational efficiency.

Collaborated with technical teams on business-critical initiatives to support continuous system improvements.

Reduced operational incidents by 40% by developing and enforcing safety SOPs.

Managed transportation logistics across multiple shifts and locations with 70+ indirect employees.

Implemented Lean-driven process improvements, contributing to a 15% increase in overall revenue.

Club Quarters Hotel – Houston, TX

Information Desk / Valet Supervisor Sep 2010 – Jan 2013

Streamlined administrative and customer service processes to reduce wait times and improve service delivery.

Facilitated cross-team coordination, improving guest satisfaction and internal operations.

Implemented continuous improvements in front desk operations and logistics coordination.

EDUCATION

Bachelor of Science in Management February 2025

University of Phoenix, Phoenix, AZ

Specialization in Operations & Supply Chain Management (Lean Six Sigma)

Coursework: Logistics, Inventory Management, Production Planning, Project Management

Associate in Arts

Houston Community College, Houston, TX May 2014

TECHNICAL SKILLS

Systems: Oracle Supply Chain, Manhattan Active, Microsoft Excel, Tableau

Tools: Microsoft Office Suite, Google Workspace

Data & Reporting: Forecasting, Performance Analytics

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