H E A T H E R R E I D G R A V E S, P H . D
O R G A N I Z A T I O N A L P S Y C H O L O G I S T & L E A R N I N G L E A D E R
917-***-**** ***********@*****.*** in/heather-reid-graves Data-driven organizational psychologist with +20-year success record of supporting organizations through significant change and nurturing advanced leadership competencies to drive business results, foster an engaged and productive workforce, and create resilient organizations. Creates and implements effective and sustainable talent development solutions at scale encompassing a wide range of assessments and methodologies. Empathic and engaged manager committed to building respected and highly engaged teams, recognized for inclusion, innovation, and outperforming perceived capabilities. PROFESSIONAL EXPERIENCE
ORGANIZATIONAL CONSULTANT Present
Lead organizational development consulting services and partner with talent development teams. BIOMARIN 2021 - 2024 Director, People Development & Performance Enablement Drove strategy and execution for a major performance enablement initiative that bridged L&D, talent management, and organizational effectiveness. Provided oversight for communications, trainings, and micro-learnings to support roll out.
• Supported the global organization through major changes in leadership and organizational structure; developed and deployed programs to engage and retain the employee population as well as improve employee experience.
• Launched a comprehensive tool through Betterworks to track objectives, automate mid-year check-Ins, year-end reviews, and development planning process with capability of providing multi source feedback, managing one-on-ones, and talent calibration.
• Created micro learnings and on-demand videos on the Betterworks platform for managers to leverage in the flow of work at scale. Worked closely with HRBP's to support clients through the change initiative.
• Designed executive level development program and succession planning process. Leveraged assessments and 360 tools for executive coaching engagements.
• Produced and facilitated leadership workshops to enhance relationships between leaders and their respective teams; helped build trust through coaching, feedback, and critical conversations.
• Designed and implemented workshops to support employees with year-end reviews, development plans, career stewardship and giving high impact feedback.
• Facilitated leadership team offsites and coached over 200 employees using assessments such as the Hogan Suite, Korn Ferry Leadership Solution and FIRO-B for development, saving the organization over $300k in consulting fees. Partnered closely with HRBPs to design and facilitate the leadership offsites.
• Designed high potential leadership development program focusing on impact, agility, and purpose; introduced assessments and business simulations to build enterprise leadership capabilities in hi-po talent.
• Advised leadership on employee engagement, change management and DEI work. PRINCIPIA BIO 2020 Senior Director, Learning & Organizational Development Partnered with the CHRO to develop and implement a short-term L&OD plan for the business during the company’s acquisition by Sanofi.
• Facilitated C suite leadership team offsites and coached over 100 people on the Hogan Suite. Created development planning process for senior leaders.
• Designed & rolled out a series of leadership development programs attended by over 50% of all employees, covering topics such as Conscious Inclusion training, Activating Personal Agility, Influencing Outcomes through Others, Adapting to Constant Change, Giving Feedback, Building Trust, Resolving Conflict, and Effective Communication. INVITAE 2018 - 2019 Head of Organizational Development Reported to the CHRO and developed the first strategic plan & roadmap for the L&OD function. The critical work stream included a 5-part leadership workshop series that HRBPs were trained to deliver at scale. Facilitated team meetings & offsites across the business to improve team functioning and business performance.
• Built and oversaw implementation of a companywide customized employee engagement survey. • Assessed, debriefed & coached over 50 leaders.
• Established and oversaw relationships with key vendors to support L&OD objectives including a servant leadership initiative, an emotional intelligence program & a 12-day leadership experience for over 80 leaders; this included certifying HRBPs and managers to deliver & support a 4-day program at scale.
• Applied an analytical approach to diagnose & measure the impact of L&OD solutions.
• Created & trained leaders to use a career development process & development plan toolkit training with their direct reports at scale.
THE WALT DISNEY COMPANY 2014 - 2017 Senior Leadership Development Consultant Engaged to lead a wide range of key leadership development initiatives for the organization.
• Created a global High Potential program for key leaders (“People to Watch”) across all lines of business at the VP level and above. This involved training dozens of HRBPs to debrief assessments and support development planning efforts over a 6- 12 month period.
• Led succession planning and development for EVP & SVP leaders within the Disney Consumer Products & Interactive business including executive coaching, team facilitation, assessment debriefs, talent development and talent planning. • Led assessment facilitation of EVP & SVP level participants across different segments including Parks, Disney/ABC Television Group, Disney Consumer Products & Interactive, Studios, ESPN & International in support of the Disney Executive Leadership Insights (DELI) program. This program has been in effect for over 5 years and work included assessment debriefs, coaching, building customized leadership reports & development plans partnering closely with DELI teammates & certified HRBPs.
• Advised on employee engagement survey work across the company.
• Certified & built expertise in Korn Ferry assessments including Assessment of Leadership Potential, ViaEdge, KF360, KF4D & Decision Styles.
MEDTRONIC CARDIOVASCULAR 2007 - 2012 Senior Global Organizational Development Consultant Director, Learning & Development
Led organizational change management processes within global sites & across functions by providing consulting, aligned with overall business strategy, to business units & senior executives around organizational effectiveness, employee engagement, team development, innovation, leadership development and coaching strategies.
• Partnered with Coaching for Performance vendor to create a leadership program for managers & HRBPs to receive certification & deliver at scale.
• Managed Learning & Development function with sites in Mexico, Ireland and three facilities in the U.S.
• Assessed, diagnosed, and designed leadership development solutions for mid-level and senior leaders, product development team leaders, And specific functions within the organization. Created ROI studies to evaluate the impact of the leadership programs.
• Coached +200 senior leaders globally by leveraging numerous assessments & 360 feedback sessions.
• Facilitated +30 leadership offsites to improve team, department, or function effectiveness.
• Designed and developed a company-wide, customized employee engagement survey using stakeholder input; conducted empirical analysis of the data using statistical techniques, presented information to senior leadership teams, developed action planning offsite, and created action planning workshop for HRBPs.
• Oversaw “Culture of Innovation” initiative, facilitating discussions with all aspects of the business and developing an overall project plan to implement the change.
• Provided guidance and facilitation to leadership teams with organizational redesigns, role mandate practice, assessing talent and improving performance management processes.
• Partnered with HR team to develop recognition programs and internal communications.
• Partnered with marketing function to align internal systems, structure, and processes with a customer focused strategy. ONE MED PLACE 2007 Senior Director, Research & Business Development Partnered with client companies to uncover financial opportunities in technologies, distribution, licenses, and manufacturing. ORGANIZATIONAL CONSULTANT 2004-2007
Executive Consultant
Delivered organizational development consulting services, organizational strategies and change interventions for emerging companies in the medical device, technology and biotechnology sectors. Acted as trusted advisor and coach to senior leadership teams.
EARLIER CAREER
1996-2004: Several management positions in research, branding and management consulting with companies that included Euro RSCG Worldwide, RAPP Collings Worldwide, Young & Rubicam, and Monitor Company as well as teaching at Columbia University as Adjunct Professor of Organizational Development.
EDUCATION
COLUMBIA UNIVERSITY, New York, NY
Ph.D., Organizational Psychology
M.A., Organizational Psychology
VANDERBILT UNIVERSITY, Nashville, TN
Bachelor of Science in Mathematics and Sociology
Varsity Cross Country and Track Competitor
CERITIFICATIONS & ASSESSMENTS EXPERIENCE
• Organizational Development from National Training
• Performance Consultants International, Executive Coach
• Korn Ferry Assessment of Leadership Potential
• Korn Ferry 4-Dimensional Executive Assessment
• Korn Ferry Decision Styles
• Hogan Leadership Assessments HPI, HDS & MVPI
• Fundamental Interpersonal Relations Orientation-Behavior (FIRO-B)
• Emotional Social Intelligence for Individual, Collaborative Growth
• Team Emotional Social Intelligence (TESI) Collaborative Growth
• Benchmarks 360 (Center for Creative Leadership)
• Innovation Strengths Preference Indicator (ispi)
• Change Acceleration Process (CAP)
• Denison Organizational Culture Survey (DOCS)
• Leadership Versatility Index 360
• StrengthsFinder
• Strength Deployment Inventory (SDI)
• BarOn EQ-I and BarOn EQ-I 360
• Change Style Indicator (Discovery Learning)
NOTEWORTHY & AFFILIATIONS
• Society for Industrial and Organizational Psychologists (SIOP)
• Academy of Management (AOM)
• Founder & CEO of “Christmas in July”
• Event Chair, Organizer and Fundraiser for Healthy Mothers/Healthy Babies
• East Harlem Tutorial Program Mentor
• Event Organizer and Committee Member for Friends of the Children
• Event Organizer, Committee Member and Fundraiser for Room to Read
• Fundraiser for Start Up Jerusalem