Customer Service Team Leader

Elissa Counts

Grand Prairie, TX 972-***-**** ***********@*****.***

Objective

Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional customers service. Skills

Word, Excel, Punctual, Decision Making, Proven Team Leader, Teamwork and Collaboration, Problem Solving, Customer Service Professionalism, Technical knowledge, Curriculum Development, Analytical Skills, Time Management Experience

KidsRKids May 2023 - March 2024

Daycare Teacher

• Assessed developmental progress of each child through observations and documented results.

• Established good relationships with parents by providing them with regular updates about their child's activities.

• Provided guidance and support to other teachers to ensure a safe learning environment for all children.

• Collaborated with other team members in creating an effective learning environment for the children.

• Maintained cleanliness standards within the facility as per safety guidelines.

• Administered first aid when necessary due to accidents or injuries that may occur while under supervision.

• Maintained records of attendance, meals served, nap times, diaper changes.

• Communicated regularly with parents regarding their child's development and progress.

• Enforced health regulations set by the state government for daycare centers.

• Collaborated with colleagues to develop and refine curriculum that meets state and national standards.

• Met with parents and guardians to discuss students' progress and areas requiring improvement.

• Planned and implemented lessons using various teaching strategies to meet diverse student needs.

• Built and strengthened positive relationships with students, parents and teaching staff

Boot Barn October 2021– March 2023

Sales Associate & Cashier

• Helped customers have a great experience and find what they are looking for

• Cash register knowledge and money counting

• Worked collaboratively with team members to reach daily productivity goals set by management.

• Keep the work area clean following proper sanitation protocols.

• Sell products to customers with great advice and what’s best for their lifestyle

Education

Venture High School 2021

Highschool Diploma

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