Customer service and support

BARRY SOLOMON

*** ***** **, ********, ** *****

508-***-**** • *********@*******.***

EXPERIENCE

AUTOMATED HEALTH SOURCE, EAST PROVIDENCE, RI

CUSTOMER SERVICE (REMOTE)

DEC. 2022 – JULY 2025

I PERFORMED CUSTOMER SERVICE ON THE PHONE. THE COMPANY IS A HEALTH SOURCE MARKETPLACE WHICH OFFERS HEALTH INSURANCE AND MEDICAID TO ELIGIBLE CLIENTS.

PART-TIME DRIVER FOR LYFT

SEPT. 2014 – AUG. 2019

TRAVELERS INSURANCE, FALL RIVER, MA

SENIOR MEDICAL BILL SCANNING SPECIALIST

SEPT. 2000 – SEPT 2010

I WAS RESPONSIBLE FOR DATA ENTRY OF WORKER’S COMPENSATION BILLS, CORRECTING MEDICAL CODING, AND MATCHING VARIOUS STATE RULES AND REGULATIONS. I WAS IN CHARGE OF ALL NEW YORK CLAIMS.

BRISTOL COMMUNITY COLLEGE BOOKSTORE, FALL RIVER, MA

BOOKSELLER/RETURNS MANAGER

1997-2000

I ASSISTED STUDENTS WITH BOOKS AND HANDLED ALL RETURNS.

MEGABYTES & MORE

OWNER, MANAGER

1992-1996

I PERFORMED ALL HR AND PURCHASING. I ASSEMBLED COMPUTERS AND TRAINED EMPLOYEES IN COMPUTER ASSEMBLY, PROVIDED CUSTOMER AND TECHNICAL SUPPORT IN PERSON AND BY PHONE AND TRAINED NEW USERS AND TAUGHT BASIC COMPUTER AND WINDOWS CLASSES.

PiM PUBLICATIONS

EDITOR, WRITER

1990-1992

I EDITED OTHER CONTRIBUTERS’ ARTICLES, WROTE MY OWN MONTHLY COLUMN (VIDEO SCHMIDEO) AND CREATED ADVERTISING.

WALDENBOOKS, SWANSEA, MA

1989-1990

I WAS A BOOKSELLER AND MAGAZINE MANAGER.

LEISER, SEEKONK, MA

SALES

1987-1989

I SOLD CONSUMER AUDIO AND VIDEO, COMPUTERS, CELL PHONES AND MAJOR APPLIANCES.

TWEETER, ETC., DEDHAM, HANOVER, SEKONK, MA

SALES

1984-1987

I SOLD CONSUMER VIDEO, HOME AND AUTO AUDIO.

ITT/AETNA (PASADENA, CA) ITT/THORPE (TAUNTON, MA & WARWICK, RI)

ASSISTANT MANAGER

1980-1984

I ASSISTED WITH LOAN DEVELOPMENT, MANAGEMENT, COLLECTIONS AND CUSTOMER SERVICE. MOVED TO MASSACHUSETTS TRANSFERRING TO ITT/THORPE.

RECORD OASIS, CATHEDRAL CITY, CA

OWNER/MANAGER

1976-1980

I MANAGED A CREW OF 5 AND HANDLED ALL PURCHASING OF RECORDS, CASSETTES, 8-TRACKS, HANDLED ADVERTISING AND CUSTOMER SERVICE.

EDUCATION

JUNE 1970

CALIFORNIA STATE UNIVERSITY, NORTHRIDGE,CA

JUNE 1968 – JUNE 1970

BIRMINGHAM HIGH SCHOOL

VAN NUYS, CA

JUNE 1965-JUNE1968

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SKILLS

I have over 35 years of customer service, retail sales and management experience.

I have also had several businesses of my own, including two record stores and a computer store. I am excellent with customers and have used all kinds of computers, cash registers, etc.

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