Customer Care Call Centre

BONGIWE

MAHLANZA

PROFILE

My goal is to be associated with a

company where I can utilize my skills

and gain further experience while

enhancing the company’s

productivity and reputation.

PERSONAL DETAILS

DATE OF BIRTH:

09 April 2004

NATIONALITY:

South African

GENDER:

Female

MARTIALS STATUS:

Single

CONTACT

ADDRESS:

1938 Makhumla Street, Jabulani,

Soweto, 1868

PHONE:

078-***-****

EMAIL:

******************@*****.***

LANGUAGES

IsiZulu

English

EDUCATION

Pace Secondary School, Gauteng

Matric - 2022

IsiZulu, English, Economics, Business Studies, Computer Appliance Technology, Mathematical Literacy, Life Orientation PERSONAL ATTRIBUTES

I can manage and handle confidential information discretely, I am a figure orientated person, Reliable, trustworthy, punctual and dedicated in changing the world for the better.

Good negotiation skills.

Accuracy to detail and cross-functional team player.

Efficient, highly organized and dedicated.

Capable of leading, supporting and interacting with team mate.

WORK EXPERIENCE

Merchants Infinity: July 2023 - Till Present

Team Leader’s Assistant

Merchants Infinity: October 2023 - December 2023

Nesting Coache

Merchants Infinity: July 2023 - September 2023

Average Handle time Runner

Merchants Infinity: February 2023 – June 2023

Inbound Customer Service Agent

I-Talk Telemarketing Service: December 2022 – January 2023 Inbounds/ Outbound Call Centre Agent

REFERENCES

Merchants Infinity

Busisiwe Nxumalo

081-***-****

Merchants Infinity

Lindiwe Mlangeni

083-***-****

I-Talk Call Centre

Lindwe Mlangeni

078-***-****

Pace Secondary School

011-***-****

Contact this candidate