Patient Care Customer Service

Beckie Johnson

972-***-**** • **********@*****.*** • Dallas, TX 75232

Dedicated professional with over 10 years experience in providing exceptional patient care and customer service in a fast paced environment. Highly organized and detail-oriented, with a strong commitment to providing efficient service and contributing to a positive experience. Summary

Skills • Computer Literacy

• Customer Service

• ICD9/CPT Coding

• Patient Care

• Problem Solving

• Strong Communication

• Time Management

• Type 60+ wpm

09/2019 - Current

Caregiver, Visiting Angels Home Care, Cedar Hill, TX Assist with exercise, Bathing, Dressing, Feeding, Grooming, Hygiene Assistance, Incontinence Care, Meal Prep, Medication Reminders, Transferring, Turn Client, Light Housekeeping. 09/2015 - 03/2018

House Manager/Caregiver, Dink Rigsby, Dallas, Texas Assist with exercise, Bathing, Dressing, Feeding, Grooming, Hygiene Assistance, Incontinence Care, Meal Prep, Medication Reminders/Refills, Transferring, Turn Client, Light Housekeeping, Laundry, Transported to Dr Appts, and Grocery Shopping. 07/2013 - 09/2015

Caregiver, Always Best Care Senior Services, Dallas, TX Assist with exercise, Bathing, Dressing, Feeding, Grooming, Hygiene Assistance, Incontinence Care, Meal Prep, Medication Reminders/Refills, Transferring, Turn Client, Light Housekeeping, Laundry, Transported to Dr Appts, and Grocery Shopping. 02/2013 - 02/2014

Collector/Customer Service Rep, Southwest Credit System, Carrollton, Texas Setup new toll tag accounts, posted invoice payments, reviewed DMV records, collected on past due accounts and setup payment arrangements, and updated toll tag accounts. 04/2009 - 10/2010

Phone Solicitor, The American Kidney Fund, Dallas, Texas Made outbound calls to residential areas regarding household donations, scheduled pickups and made reminder calls.

07/2002 - 02/2005

POC Finance Representative, Neopost Inc., Carrollton, Texas Setup prepaid postage accounts, posted payments to accounts (AR/AP), answered inbound calls regarding prepaid postage accounts, troubleshooting postage meters, collected on past due accounts and setup payment arrangements, reviewed and managed month end reports. Experience

04/2007

Associate Of Science, CRT

ATI Career Training Center, Dallas, United States Education

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