Human Resources Professional

TANYA SMITH, MBA

************@*****.*** 773-***-****

STRATEGIC HUMAN RESOURCES LEADER

Dynamic, results-driven HR executive with over 16 years of progressive leadership experience in aligning human capital strategy with enterprise goals. Demonstrates a strong ability to drive transformational change, elevate organizational capability, and build high- performing, inclusive cultures. Adept at influencing senior stakeholders and leading cross- functional teams to deliver measurable business outcomes. Proven expertise in workforce planning, DEI, succession management, and talent optimization. CORE COMPETENCIES

• Strategic Workforce Planning • Succession & Talent Planning

• Diversity, Equity & Inclusion (DEI) • HR Technology & Data Analytics

• Culture Transformation • Labor Relations & Compliance

• Executive Coaching & Advisory • Performance Management

• Employee Engagement & Retention • Change Management

• Leadership Development &

Training

PROFESSIONAL EXPERIENCE

DIVISION HUMAN RESOURCES DIRECTOR BNSF Railway Apr 2022 – Apr 2025

• Oversaw strategic HR delivery for a workforce of 3,000+ across multiple business units and geographies, directly managing a team of 5 HR professionals.

• Delivered a 25% boost in employee engagement by reengineering the performance management objectives and embedding leadership accountability.

• Partnered with senior leadership to design and execute a 3-year talent strategy that improved leadership pipeline readiness by 40%.

• Implemented a division-wide DEI strategy, increasing diverse representation in leadership by 18% within two years.

• Reduced employee relations escalations by 30% through robust training, conflict resolution protocols, and early intervention processes. SENIOR FIELD HR BUSINESS PARTNER NFI Feb 2019 – Apr 2022

• Provided HR leadership to 12 distribution centers supporting 2,500+ employees in a high-volume logistics environment.

• Spearheaded the development of a high-potential leadership academy that yielded an 18% increase in internal promotions.

• Drove labor optimization efforts, resulting in a 10% improvement in productivity and a 5% reduction in overtime spend.

• Implemented a centralized training and onboarding framework, improving new hire retention by 22%.

• Designed and facilitated legal compliance workshops for managers, achieving a 95% audit pass rate.

• Collaborated with HR Centers of Excellence to enhance shared services delivery and cut administrative processing time by 35%.

REGIONAL HR MANAGER CTDI May 2017 – Jan 2019

• Directed HR strategy and execution across a multi-state region with 900+ employees.

• Implemented strategic workforce planning models that reduced turnover by 14% and improved shift coverage consistency.

• Led talent review and succession planning processes, identifying successors for 90% of key leadership roles.

• Leveraged historical performance and onboarding data to reduce time-to- productivity by 19%.

SENIOR HUMAN RESOURCES MANAGER Wyndham Worldwide Jul 2015 – May 2017

• Orchestrated HR initiatives supporting 1,200+ employees across the hospitality division, reporting directly to regional VP.

• Championed DEI campaigns and ERGs that improved minority engagement scores by 27%.

• Launched a leadership coaching program with 360-degree feedback, leading to a 32% jump in employee satisfaction.

• Collaborated with Legal and Compliance to redesign HR policies, reducing regulatory violations by 20% year-over-year.

HUMAN RESOURCES MANAGER Gerresheimer Glass Jan 2013 – Jul 2015

• Served as key HR business partner to operations and union leaders during major plant transformation initiative.

• Achieved 95%+ employee retention during a period of organizational disruption through targeted engagement strategies.

• Managed successful implementation of ADP time and attendance platform, improving data accuracy and payroll processing efficiency.

• Built labor relations strategy that reduced formal grievances by 45% and shortened resolution time by 50%.

SR. HUMAN RESOURCES GENERALIST National Restaurant Association Oct 2009 – Dec 2012

• Partnered with leadership on talent planning and employee relations for 400+ staff members.

• Enhanced performance coaching programs that improved retention by 10% and reduced HR complaints by 70%.

• Led compliance and onboarding initiatives, increasing onboarding satisfaction scores by 35%.

EDUCATION

Master of Business Administration (MBA), Keller Graduate School of Management Bachelor of Arts, Kentucky State University

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