Customer Service High Level
Resume:
Amal Farah
****.****@*****.***
PERSONAL PROFILE
A good team player with a high level of self-determination, motivation and interpersonal skills, flexible approach with the relevant knowledge and the necessary skills and abilities to accomplish the job successfully. Have gained work experience in Hospitality and Retail/Customer Service sector. Adapts well to new situations, have a professional approach ensures a high standard of work. Now looking to extend on existing skills within an organization who can offer the opportunity to develop.
KEY SKILLS/ ABILITIES
Can follow verbal and written instructions.
Good communication and organizational skills.
Able to work unsupervised and within a team.
Have a high standard of personal hygiene and appearance.
Approachable and friendly.
High standard of customer service.
Good practical skills.
An awareness of health and safety within the workplace.
EMPLOYMENT HISTORY
April 2025 – Present Self- Management
Communicating and coordinating with external departments.
Maintaining a general awareness of health and safety.
Remaining focus on tasks and dealing effectively with problems as they arise.
2017 – April 2025 Kitchen Assistant/Porter Angel Recruitment and Blue Arrow
Provided a high level of service.
Assisted with basic food preparation.
Cooked tasty, nutritious, and well-balanced meals for customers.
Created dished for customers with special dietary or cultural needs.
Served food and drinks to customers.
Assisted with the smooth running of the kitchen production areas.
Washed dishes manually and by using the dishwasher.
Maintained the kitchen work areas in accordance with regulations.
Stored away all crockery, cutlery, and glassware.
Swept and mopped the kitchen floor.
Emptied bins when they were full and assigned to designated areas.
Received deliveries and always kept the storerooms well stocked and organized.
Used the correct amount of specialist chemicals when cleaning work surfaces and equipment.
Ensured that at the end of the shift the kitchen is ready for the next day.
2016 – 2017 Warehouse Operative Syncons
Worked to tight deadlines and schedules.
Made personals prints on mugs, cushions, keyrings, and calendars.
Packed and labelled products ready for dispatched.
Ensured a clean and safe working environment.
2014 – 2016 Kitchen Assistant Red Room Restaurant
Provided a high level of service.
Assisted with basic food preparation.
Cooked tasty, nutritious, and well-balanced meals for customers.
Created dished for customers with special dietary or cultural needs.
Washed dishes manually and by using the dishwasher.
Maintained the kitchen work areas in accordance with regulations.
2009- 2014 Shop Assistant Morrison’s
Greeting customers as they enter the store.
Handled cash and credit card transactions.
Ensured the security of the shop cash register always.
Asked customers what they were looking for and then helped them to find it.
Kept work areas clean and tidy.
Stock and replenishments shelves.
Followed companies’ policies and procedures.
TRAINING/QUALIFICATIONS
Customer Service
Food Hygiene
Health and Safety
Cash Handling
Manual Handling
5 GCSE’s Grade C including English, Maths and Science
HOBBIES AND INTERESTS
In my spare time, I enjoy reading, arts, and crafts, using the internet and socializing with friends and family
REFERENCES
Available on Request
Contact this candidate