C O N TACT
*********@*****.***
Monroe, 30655
phone
address
C A R E E R O B J E C T I V E
Dedicated worker with excellent customer communication etiquette, time management and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers and customers, I can be relied upon to help your company achieve its goals.
E D U C ATION
May 2011
High School Diploma
Jackson High School, Jackson, GA
E X P E R I E N C E
April 2017 - November 2018
Cashier
Walmart, Buford, GA
October 2016 - February 2017
Picker & Packer
Amazon, Braselton, GA
Built and maintained positive working relationships with co-workers.
•
Leveraged POS system to perform purchase
transactions for team members and customers.
•
Provided efficient and courteous service to
customers.
•
Enforced store safety and cleanliness standards,
reducing hazards.
•
Delivered service excellence through all points of contact.
•
Resolved and de-escalated issues to address
customer concerns.
•
Maintained cash accuracy by working with
supervisor to correct deficiencies.
•
Attended training to refresh on current procedures and learn process improvements.
•
Counted cash drawers at beginning of shifts to
verify correct amounts.
•
Processed cash, check and credit cards for
customer purchases.
•
• Processed merchandise returns and exchanges.
Maintained up-to-date knowledge of store policies
regarding payments, returns and exchanges.
•
• Helped customers locate merchandise.
• Supervised others and provided on-the-job training. Monitored self-checkout stations to assist
customers and ensure registers working
appropriately.
•
Examined and inspected stock items for wear and
defects, reported any damage to supervisors.
•
• Obtained merchandise from bins and shelves.
Maintained supplies, tools, equipment and storage
areas to ensure compliance with safety regulations.
•
T A J I A M A L AVE
August 2012 - October 2016
Drive-Thru Cashier/Order Taker
Taco Bell, Dacula, GA
• Packed customer purchases in bags and cartons.
Determined proper storage methods based on
turnover, environmental factors and physical
capabilities of facilities.
•
• Packed customer purchases in bags or cartons.
Packed and unpacked items to be stocked on
shelves in stockrooms, warehouses and storage
yards.
•
Read orders to determine catalog numbers, colors
and quantities of merchandise.
•
Recommended disposal of excess, defective and
obsolete stock.
•
Provided assistance and direction to other
stockroom, warehouse and storage yard workers.
•
• Computed prices of items and groups of items.
Based on available space, merchandise on hand,
customer demand and advertised specials.
•
Processed cash, check and credit cards for
customer purchases.
•
Counted cash drawers at beginning of shifts to
verify correct amounts.
•
Arranged and replenished displays and
merchandise racks to maintain store appearance.
•
• Processed merchandise returns and exchanges.
Provided product information and resolved
concerns to assist customers.
•
Bagged or boxed merchandise and prepared
packages for shipment.
•
• Supervised others and provided on-the-job training. Maintained up-to-date knowledge of store policies
regarding payments, returns and exchanges.
•
• Performed general maintenance and repair.
Provided efficient and courteous service to
customers at all times.
•
Troubleshot minor problems and reported larger
technical issues.
•
Demonstrated ability to manage multiple tasks
while remaining adaptable and flexible.
•
Met deadlines while maintaining high-quality
deliverables.
•
A D D I T I O N A L S K I L L S
• Customer Satisfaction
• Data Entry and 10-Key
• Adaptability and Flexibility
• Cooperative Attitude
• Integrity and Dependability
• Teamwork and Collaboration
• Maintaining Quality Assurance Standards
• Time Management
• Customer Service
• Dependable and Cooperative