Office Manager Home Health
Resume:
Bobbi Janay Butler
Harveys Lake, PA *****
************@*****.***
Work Experience
Financial /collection specialist
Wyoming valley behavioral health-Kingston, NY
January 2025 to Present
Going to the units to screen the patients for medical assistance and do there application and any follow up that needed to be done.
Fill in as receptionist
Fill in for medical records
help out the utilization review team, speaking with insurance about clinical and getting days covered for patient stays.
Calls, emailing,excell, Microsoft Word
House keeper
IAM BIG NOW PRESCHOOL-Dallas, PA
October 2019 to Present
ELIGIBLITY SCREENING SERVICES
CDU-TENNESSEE
September 2022 to December 2024
CALLING PATIENT ON THE PHONE AND CONDUCTING SCREENIGNS FOR PROGRAMS THAT COULD ASSIST WITH MEDICAL EXPENSES
Eligibility Screening services
First Hospital Wyoming Valley-Kingston, PA
January 2019 to August 2022
Screen both Inpatient and Out patients to see if they qualify for medical assistance programs or marketplace programs.
Job duties include.
cold calling and answering phones. face to face patient interact ment. and telephone screenings over the phone for patient placement.
Customer Service Representative
Cooks Medical-Wilkes-Barre, PA
March 2017 to January 2019
The Job Duties consisted of :
Answering Phones
Transcribing Data
Placing Orders
Verifying Insurance Information
Office Manager / Home Health Aide
" We Care" Nurses Inc
March 2009 to March 2017
I started out in 2009 as a home health aide taking care of my grandmother. In 2013 I made the transition into the office first taking on the roll of office assistant and then finally moving up to become the office manager.
The Job Duties consisted of : Filing, Answering the Phone, Making cold calls, Answering all Employee/ Consumer Questions, Sort Mail and coordinate all Employee / Consumer schedules. Contact Information:
Tracey Fonzo
( 570 ) - 899 – 3686
Education
High School Diploma in Required
Lake Lehman Jr/Sr Highschool-Lehman, PA
August 1995 to June 2008
High school diploma or GED
Skills
• Medical Terminology
• Research
• Microsoft Excel (3 years)
• Computer literacy
• Time management
• Data accuracy checks
• Microsoft Word (1 year)
• Document review (document control)
• Income verification
• Communication skills (8 years)
• Knowledge of general office equipment (4 years)
• Document quality checks
• Patient interaction
• Medical Office Experience
• Microsoft Outlook
• Office Management
• Working with people with disabilities
• Typing (10+ years)
• Working with seniors
• Cold Calling
• Data consistency checks
• Clerical Experience
• Anatomy knowledge
• EKG
• Working with families with children
• Insurance Verification
• Writing skills
Certifications and Licenses
EKG Certification
Additional Information
Professional Summary:
Ambitious
Outgoing
Personable
Hard Working
Creative
Dependable
Organized
Qualifications:
Microsoft Office / Excel
Detail Oriented
Organized/ Planning
Quick Learner
References:
Tracey Fonzo
( 570 ) - 899 – 3686
Emily Piazza
Contact this candidate