Medical Assistant Health Care
Resume:
TERESITA WHIPPLE
MEDICAL ASSISTANT/ TRANSLATOR / INTERPRETER
CONTACT
Avon Park, FL 33825
*****@*****.***
PROFILE
Dedicated and compassionate health care professional with vast experience providing medical assistance, office assistant, and translating/interpreting services. Competent in patient care, documentation, effective communication, and collaboration with other health care professionals.
EDUCATION
MASTER’S DEGREE EDUCATION/GUIDANCE COUNSELING
AGM University System, Tampa, FL
KEY SKILLS
Bilingual English / Spanish
Translator
Interpreter
FEMA Disaster Relief
Service Advocate
Medical Assistant
Office procedures
Data entry
Medical records
Scheduling appointments
Check-in / Check-out procedures
Insurance verification
Vitals / Labs / EKG’s
Medication refills
Patient relations
Payment processing
Sterilization of equipment
Treatment room preparation
Detail oriented
Multitasking
Team worker
EXPERIENCE
SPANISH MEDICAL INTERPRETER / TRANSLATOR • PRESENT
RH Language Solutions LLC, Avon Park, FL.
• Facilitated effective communication between healthcare providers and patients, ensuring proper diagnosis and treatment plans
• Collaborated closely with nursing staff to provide essential information about patient conditions, ensuring proper care delivery
• Streamlined interpreter scheduling processes, resulting in a more efficient allocation of resources across departments.
• Improved patient satisfaction with the quality of medical services through clear communication and empathy.
• Enhanced patient understanding by providing accurate and timely translations during medical
A Spanish interpreter's job is to translate between Spanish and English, facilitating communication between people who might not otherwise understand each other. Translating spoken or written words from Spanish to English or vice versa. Interpreters may use simultaneous or consecutive interpretation. Simultaneous interpretation involves translating in real-time as someone speaks, while consecutive interpretation involves taking notes and then translating.
SERVICE ADVOCATE • OCT 2021 – APRIL 2022
Cigna Insurance, Avon Park, FL
Answering high volume calls
Customer service
Assisting customers with their accounts and insurance plan
Submitting claims
BILINGUAL MEDICAL ASSISTANT • NOV 2004 – FEB 2009
Urquiza Pediatrics, Lakeland, FL
Assisting with routine checks and diagnostic testing by collecting and processing specimens.
Directing patients to exam rooms, asking questions, and preparing for Physician examinations.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Gathered forms and copied insurance cards to collect patients’ information for billing and insurance purposes.
Collaborated with medical and administrative personnel to maintain a patient-focused engaging and compassionate environment.
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