Project Management Cost Control

MADHURI SUDHIR LOLAM

+91-986**-***** - 932******* ************@*****.*** l

Collaborative and experienced Administration and Facility Management Professional with a strong record of building effective teams, managing large-scale vendor contracts, and ensuring seamless facility operations across major corporations. Adept at driving cost control initiatives, ensuring EHS compliance, and delivering exceptional client satisfaction in fast-paced environments.

• Facility & Admin Operations

• SAL / KPI Management

• Contact Management

• MIS Reporting

• Project Management

• Budgeting & Cost Control

• Vendor & Contract Management

• Communication & Interpersonal Skills

• Crisis & Emergency Management

• Space & Asset Management

• Sustainability Awareness

• Teamwork & Collaboration

• Problem-Solving

• Decision-Making

• Improvement - Initiatives

• Time Management

• Critical Thinking

• Resilience Under Pressure • Vendor Management

• Client Relationship Management • Events Management • Cafeteria Management EDUCATION

NIBMS - National Institute of Business Management Studies, Mumbai MAY 2018 PGMBA: Business Administration and Management

University of Mumbai, Mumbai JUNE 2002

Bachelor of Commerce

PROFESSIONAL EXPERIENCE

Manager – Admin & Facility Teleperformance Global Ltd Cushman & Wakefield, Mumbai, India

SEP 2024 – JUN 2025

• Spearhead facility and business management operations, ensuring seamless vendor management and compliance.

• Manage housekeeping, waste management, cafeteria operations, capacity planning, and infra project management.

• Lead building management, budgeting, expense control and strategic cost-saving initiatives. Achieving operational efficiency Manager – Admin & Facility Bank of America JLL Ltd, Mumbai, India MAY 2023 - SEPT 2024

• Oversaw facilities and business management, including budget management and vendor negotiations.

• Supervised housekeeping, waste management, MIS reporting, security, and asset management.

• Coordinated travel management and event planning for corporate functions. Manager – Admin & Facility Aditya Birla Capital Ltd CBRE Asset Services, Mumbai, India

• Directed facilities management services, vendor management, project management, and event planning.

• Managed internal and external customer relationships to ensure high satisfaction.

• Led cost control initiatives, resulting in significant budget optimization. JUL 2019 - APR 2023

Manager – Administration Greaves Cotton Ltd, Mumbai, India OCT 2015 - SEPT 2017

• Managed security, safety, events, vendor support, and facilities operations for senior management.

• Oversaw employee relocation and travel management. Assistant Manager – Facilities

Management FINO Pay Tech Ltd, Mumbai, India DEC 2011 - OCT 2015

• Handled branch operations, compliance, R&M work, and procurement management.

• Managed transport, vendor coordination, and events. Executive – Operations CRM Bajaj Allianz General Insurance Co., Mumbai, India

• Supervised policy service, CRM, MIS reporting, and branch coordination. OCT 2010 - NOV 2011

Sales Support Officer (MIS & Operations

Support)

HDFC Standard Life Insurance Co.

Ltd., Mumbai, India

JAN 2006 - OCT 2009

• Provided channel support and managed customer relationships and administration functions. ACCOMPLISHMENTS

• Introduced the VIA Green vendor for waste management across Mumbai offices. (2022)

• Delivered critical pandemic response by sourcing sanitizers and disinfectants efficiently. (2021)

• Achieved cost savings through travel billing and corporate communication improvements. (2016)

• Improved productivity by implementing an advanced Record Management System. (2016)

• Recognized as Quality Champion for outstanding performance in ISO Audit (2014-15).

• Editor and publisher of quarterly newsletter "In Touch with Life." (2008-09)

• Awarded the best performer "Super Trooper" award in January 2008. TECHNICAL SKILLS AND CERTIFICATIONS

• Certifications:

• NEBOSH Certification in Employee Health and Safety Management – NIST Global

• Green Belt on Lean Six Sigma Methodology – Grey Campus Institute

• Insurance Licentiate – IRDA, Mumbai

• Technical skills:

• Microsoft PowerPoint (Advanced Presentation Design, Animations, SmartArt, Data Visualization)

• Microsoft Word and Excel (Advanced Functions and Reporting)

• Google Workspace (Docs, Sheets, Slides)

• MIS Reporting and Data Analysis Tools

ADDITIONAL INFORMATION

• Languages: English (Proficient), Hindi (Proficient), Marathi (Advanced), Gujarati (Upper Intermediate), Telugu (Upper Intermediate), Tamil & Kannada (Intermediate)

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