Human Resources

SARAH L. BORNE

***** **** *** *** ● Prairieville, LA 70769 ● 225-***-**** ● ********@*****.***

SUMMARY

Highly effective and self-motivated leader with over 12 years of HR experience and a year of real estate and various other areas of legal experience. Proven success in incorporating creative leadership skills to achieve business objectives with a practical understanding of business needs. Extensive experience addressing employee concerns within large-scale business operations. Effective at applying solid leadership skills and strong communication abilities to facilitate constructive dialog between management and staff in the fast- paced construction, medical and legal fields.

WORK EXPERIENCE

Parish RV Repair, Prairieville, LA

Office Administrator November 2024 – January 2025

● Responds to customer inquiries promptly and professionally

● Creates and maintains digital customer files

● Sources and orders parts from various suppliers

● Generates estimates and invoices and tracks payments from customers and/or insurance/warranty companies

● Works closely with insurance and warranty companies on all claims

● Assist with payroll duties weekly

Amedisys, Inc., Remote

Sr. Employee Relations Consultant July 2023 – September 2024

● Investigated problems, such as working conditions, disciplinary actions, grievances and employee and applicant appeals

● Provided guidance and recommendations for problem resolution in support of Amedisys' business needs to be consistent with policies, procedures, state and federal laws

● Advised on a range of employment issues as well as other policies and facilitated conflict resolution

● Assisted Employee Relations Manager in mentoring Employee Relations Consultants

● Reviewed all Termination Appeals prior to submitting them to ER Manager for final review

● Backup to Employee Relations Manager for all senior level coaching and disciplinary action

● Lead all large reductions, eliminations and/or re-organizations of the Company regarding all severance- related items

● Communicated and recommended program goals in all areas of employee relations

● Supplied objective feedback and strategic solutions based on analyzed trends and metrics regarding exit interviews, employee retention and turnover

Crest Industries, LLC / Optimal Field Services, LLC, Geismar, LA Human Resources Manager November 2021 – June 2022

Reason for Leaving: Reduction of Force / Lay-Off – Eliminated Position

● Served as both a consultant and a partner for designated business units within Crest by ensuring business strategies and people strategies were aligned with the organization’s vision and supported corporate initiatives to meet Crest’s objectives

● Lead various HR initiatives and programs within the organization and supported the development of processes, policies and procedures

● Balanced advocacy between the company and employees and provided coaching for leadership and employees

● Responsible for employee leaves of absence programs including but not limited to FMLA

● Supported managers to address performance issues and associated programs

● Performed and assisted with development and implementation of employee training programs

● Partnered with the Safety team in all workers’ compensation claims including but not limited to completion of documentation necessary to process claims as necessary

● Partnered with the Director of HR Operations and the Benefits Manager to implement compensation and benefits initiatives and data analysis

● Supported leadership and employees regarding compensation and benefits inquiries

● Worked with the Talent Acquisition team to proactively support the talent pipeline within the organization while promoting the company’s brand, vision, purpose and values

● Integrated new employees through structured pre-boarding, orientation and onboarding programs

● Performed and managed the interactive process for new hires completing post conditional job offer pre-employment physicals and current employees returning to work

● Supported company-wide talent management initiatives and partnered with the HR team to lead the assessments and programs within the designated business unit in order to drive bench strength and leadership development, as well as succession and growth plans

● Partnered with the Human Resources Information Systems (HRIS) Manager to leverage system capabilities within the organization

● Utilized reports and analyzed data to develop strategy and ensure the company’s goals and objectives were being met

● Managed overall strategy for the business unit’s hiring systems

● Worked with the designated recruitment/onboarding program vendor to ensure the system worked as effectively as possible and looked for areas of continuous improvement in processes and system capabilities

● Managed the business’s hiring office and team which consisted of 3 direct employees

● Ensured each company-awarded job was awarded properly and staffed with qualified candidates by supporting the hiring office team in ensuring that candidates had successfully completed all pre- employment requirements and that the qualified candidates arrived onsite for the assigned project by the designated start date

● Ensured all employees were provided fair and consistent treatment and were properly off-boarded upon job completion or upon separation of employment

● Ensured compliance with company policies, Federal and state laws and regulations including but not limited to the Civil Rights Act, Title VII, ADEA, Rehabilitation Act, ADA, Vietnam Era Veteran’s Readjustment Act, Pregnancy Discrimination Act, IRCA, FLSA, etc.

● Partnered with Crest Industries’ internal legal counsel to ensure company compliance across the organization

● Supported the initiatives associated with Affirmative Action Plans Grand Law Firm, LLC / Grand Title Company, Baton Rouge, LA Real Estate and Legal Coordinator November 2020 – October 2021

● Prepared legal retainer agreements and contracts for bankruptcy, personal injury, debt settlement, estate planning and succession clients for attorneys and case managers

● Coordinated real estate closings with escrow officers, attorneys, real estate clients, real estate agent and loan officers

● Entered prospective and new client data and maintained former and existing client data using web-based and office suite programs

● Prepared and formatted memoranda, correspondence and other legal credentials

● Worked closely with case managers, escrow officers and attorneys to ensure consistency for all client physical and electronic files

● Reviewed, sorted and distributed incoming mail to all employees and clients

● Maintained superior PR with current, former and prospective clients as well as business associates and vendors

● Scheduled appointments, depositions, meetings and planned events for all employees including but not limited to attorneys, case managers and the marketing director

● Answered and assisted, appropriately directed, logged and delivered detailed messages for all phone calls for multiple phone lines at three office locations

● Adhered to established internal and external policies and procedures, laws, regulations, etc. to minimize the risk of error and maintain compliance Keller Williams Premier Partners, Denham Springs, LA Real Estate Director of First Impressions July 2020 – October 2020

● As a member of the leadership management team, worked closely with other members to establish new systems and update existing systems and procedures to attract top new talent as well as retain existing talent within the Market Center

● Coordinated and executed onboarding orientation for all new real estate agents

● Created and published all posts on all company social media platforms for Market Center announcements, events, birthdays, anniversaries, special recognition, etc.

● Performed all planning tasks including but not limited to ordering food, supplies, scheduling location and advertisement for all Market Center, client and other vendor training

● Entered and submitted monthly print/copy invoices for agents within the Market Center

● Developed the PowerPoint presentations and any other documents necessary for weekly team meetings and management meetings

● Greeted and assisted all visitors with a professional and positive attitude to provide an exceptional customer service experience immediately upon arrival

● Reviewed, sorted and distributed incoming mail to all Market Center employees Performance Contractors, Inc., Baton Rouge, LA

Corporate Human Resources Manager August 2007 – August 2018

● Lead HR support for up to 8000 (majority craft/temporary) employees

● Managed 4 direct HR employees and 4 indirect regional HR Managers

● Responsible for all craft employee leaves of absence including but not limited to FMLA

● Performed and managed the interactive process for new hires completing post conditional job offer pre-employment physicals and current employees returning to work

● Managed all company complaints including but not limited to DOL Wage and Hour Division complaints, EEOC charges of discrimination and lawsuits regarding employment law issues

● Coded and approved all pre-employment testing and training invoices

● Prepared government reports related to EEO compliance including EEO-1

● Performed and tracked all disciplinary warnings in the company’s HR database

● Implemented effective HR policies and procedures to ensure all practices were compliant with all Federal and State labor and employment regulations

● Developed and managed the Company’s HR database and records management system which included all employee personnel, medical and training records

● Assisted with payroll duties as necessary

● Created, performed and assisted with employee training and development programs such as SkillForce, NCCER, Sexual Harassment, ADA, etc.

EDUCATION

Louisiana State University, Baton Rouge, LA

Bachelor of Science May 2007

● Business Management, Concentration in Human Resources Management ADDITIONAL SKILLS

● Human Resources Certificate – LSU Continuing Education

● Proficient in Microsoft Office, Microsoft Dynamics AX and various legal and real estate programs

● Strong organization and communication skills

● Self-motivated with outstanding time management

● Extreme attention-to-detail to minimize error

● Ability to multi-task in a highly fast-paced environment across various industries

*References available upon request

1 of 3

Contact this candidate