Human Resources Employee Relations

KARLA PRAVIA

******.*****@*****.*** 786-***-**** Miami, FL 33182

Summary

Results-driven hospitality professional with nearly two decades of experience overseeing human resources and accounting operations across hotels and restaurants. Adept at supporting multi-department operations, fostering a strong culture of employee engagement and recognition. Committed to operational excellence and aligning people strategies with organizational goals.

Skills

• Bilingual (English and Spanish)

• Strategic planning and implementation

• Policy and procedure development and compliance

• Team leadership

• Results oriented

• Highly organized

• Proficient in Windows, Microsoft Office, DDHAP.net, Fosse, Out of the Box, Unifocus, Broadvine, ADP

Vantage, ADP WFN, EV5, TimeSaver, Kronos, Dayforce, and iCIMS.

Experience

The Elser Hotel and Residences Miami

Downtown, FL

Director of Human Resources

08/2022 – 05/2025

• Part of the pre-opening executive team for this luxury property featuring 646 hotel and residential units, a roof top restaurant, a pool bar, banquet space, and in-suite dining services.

• Directed and supported a team of 200 employees

• Managed all human resources functions including talent management, compliance, training, compensation, benefits, payroll, and employee relations

• Created and maintained a strong culture of engagement, recognition, and development, attaining high levels of employee satisfaction

• Led the HR department, setting goals, objectives, and systems, while planning, organizing, and controlling all departmental activities

• Communicated with corporate human resources to maintain consistent procedures, guidelines, and practices in all areas of disciplines; informs corporate of potential liabilities and problems.

Carillon Miami Wellness Resort Miami

Beach, FL

Director of Human Resources

10/2019 - 07/2022

• Led the Human Resources functions for the 4-star, 4-diamond luxury property with 585 hotel and residential units, 70,000 square feet Spa, two fine dining restaurants, a boutique café, banquet space, three pool bars, and in-suite dining services.

• Directed and supported a team of 250 employees

• Monitored and ensured company compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviewed and modified policies and practices to maintain compliance

• Maintained knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applied this knowledge to communicate changes in policy, practice, and resources to upper management

• Developed and implemented employee recognition programs obtaining high level of employee satisfaction and a reduction in turnover. Royal Palm South Beach, A Tribute

Portfolio Resort Miami Beach, FL

Director of Human Resources

08/2018 - 10/2019

• Directed the efficient administration and management of the 393 rooms resort encompassing two full-service restaurants, a coffee bar, a pool bar, banquet space, and in-room dining services.

• Directed and supported a team of 200 employees

• Responsibilities included recruiting, onboarding, training and development, performance appraisal, wage and benefit administration, payroll compliance with statutory requirements and the execution of employee relations program and activities

• Managed and properly maintained all personnel records

• Provided guidance and counseling to Management and employees

• Managed the employee engagement survey process and assisted department Managers in developing action plans

• Managed workers compensation claims, unemployment claims and leave of absences

• Ensured compliance with all company policies and procedures, state and federal laws and regulations pertaining to Human Resources

• Ensured compliance with the Affirmative Action Plan. Courtyard Marriott Miami

Downtown/Brickell Area Miami, FL

Controller/Human Resources Manager

10/2005 - 06/2018

• Managed all accounting and HR operations for a 233-room hotel including oversight of one full-service restaurant, a bar, and a retail market.

• Directed and supported a team of 75 Employees

• Generated daily financial reports and deposits; maintained business checking accounts and oversaw AP/AR functions.

• Reconciled general ledger accounts and ensured accurate financial close processes on a monthly and annual basis.

• Prepared P&L reports and financial forecasts for corporate review; supported annual budget development with the General Manager.

• Processed semi-monthly payroll and maintained tax compliance across all records and submissions.

• Recruited and onboarded employees across all departments, conducting new hire orientations and ensuring up-to-date personnel records.

• Administered employee benefits, workers compensation, leave management, and disciplinary processes with a focus on compliance and sensitivity.

• Led employee recognition and engagement programs; conducted engagement surveys and developed action plans to improve satisfaction.

• Ensured all hotel HR and accounting procedures aligned with federal, state, and local laws, as well as corporate policies.

• Played a key role in onboarding and training new team members during hotel acquisitions and transitions.

Education

Miami Dade College

Certifications

Human Resources Management Florida International University The Predictive Index Talent Optimizer

Accomplishments

Courtyard by Marriott Miami Downtown/Brickell Area Awarded Controller of the Year 2017 by Dimension Development, Hotel Management Company References

Available upon request

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