Customer Service Project Management
Resume:
INDERJIT SINGH MADAHAR
Woodstock, ON
N0J1M0
SUMMARY:
To obtain employment with the company that offers the positive atmosphere to learn and implement new skills and technology for the betterment of the organization and solve problems in creative and effective manner.
SKILLS:
TECHNICAL AND CUSTOMER SERVICE SKILLS:
●Recently graduated with Project Management with knowledge of skills and strategies.
●Comfortable to work in a team as well as individually.
●Can promptly acquaint with almost any general computer software and proficient with MS word.
●Ability to understand clients need and to respect their culture, ethnicity and race.
●Ability to effectively solve client’s concern.
●Knowledge of MS Software (Word, Excel, PowerPoint).
●Learnt from presentation and surveys regarding the promotion of company products and describing the policies and offers to the customers.
PROFESSIONAL: (People Management)
●Gained experience to manage people and handle conflicts to make workplace more productive.
●Followed strict time deadlines in class projects to manage time that also shows the punctuality.
●Learnt about financial analysis to understand the capital of company and purchases and taxes on those purchases and merged mathematical background for more accurate outcomes.
●Learnt about effectively communication through oral communication and written reports and worked a coordinated within teams which turned myself into team players.
WORK EXPERIENCE:
Truck Driver Experience
●Currently Working as Owner Operator with Scotlynn.
●Have 3 Years Semi truck driving experience with Trans4 (Loblaws) Group and Slingshot Transportation with Manual Transmission.
●Have 3 month experience with Dump Truck
●Have 5 month experience with Container work (CN & CP)
By law Enforcement Officer
Have 4 months experience with G4S as Bylaw Enforcement Officer (Winnipeg Parking Authority).
●Was responsible for handling complaints from local residents.
●Was enforcing bylaw by issuing violation tickets, traffic tags.
●Discussing bylaw requirements with the local people involved and attempt to reach a mutual understanding and obtaining voluntary compliance with the bylaw.
Security Guard
Have an Experience of 1.5 year as a security Guard in Gardaworld.
Have an Experience of 1 year as a security Guard in G4S.
●Securing premises and personnel by patrolling properties, monitoring surveillance equipment and inspecting properties.
●Completing records by recording observations, retraining trespassers.
●Protection of the company property by preventing theft, assault, fire and accident investigations.
Taxi Driver
Have 1 year experience of driving taxi and skip the dishes courier job.
●Good customer service and driving customers to different locations of the city.
●Good City Knowledge.
●Punctual and have good time management skills to drive customers in proper time and shortest route.
Shell Gas Station
Have 3 years working experience as a Supervisor at Shell Gas Station.
●Greeting customers and operating cash registers.
●Directing customers to merchandise within the store.
●Multitasking quality with proper time management skills.
●Cross selling of products to increase sales in the store.
Walmart Canada –
Have work experience of 3 months as a Customer Experience Salesfloor Associate.
●Was offering customer service in maintaining stocked and zoned Salesfloor and assistance to meet customer needs.
●Worked at front end when required and helped in recovering merchandise in a safe and clean environment.
●Worked as a part of team to strategically plan and execute my duties with regard to customer traffic pattern.
Skill Point- Have Class One Licence
QUALIFICATION:
Punjabi University
Bachelor's of Technology in Electronics and Communication (Patiala, India)
University Of Winnipeg
Post Graduation Diploma (Project Management) in University of Winnipeg
Contact this candidate