Human Resources Operations Manager
Resume:
Alif Delacruz-Orozco
Professional Summary
Operation Manager with extensive background in administration and human resources. Supervise daily operations and organizations. Strong competencies for addressing operational issues and concerns quickly. Determines staffing requirements, work assignments and schedules for new projects. Excellent skills hiring and recruiting to develop high-performing teams.
Work History
TJX Companies - Operations Manager
Laguna Hills, CA
07/2015 - Current
Streamlined operational efficiencies by preparing warehouse merchandise for monthly inventory control counts
Reviewed store sale numbers, cost of inventory, operational expenses, and inventory losses
Monitored day-to-day production to verify packaging and efficient delivery of purchased merchandise to respective facilities within expected timeframes
Exceeded revenue goals on consistent basis, resulting in commendation from management
Increased revenue by identifying and tracking damaged inventory for corrective action
Liaised with store manager to set up visually appealing layout for store merchandise
Analyzed operational expenses and cost of inventory to identify losses and developed strategies for increased profits
Assisted with stock accuracy and loss prevention by managing daily, monthly, quarterly and yearly reports through Oracle
TJX Companies - Assistant Manager
Costa Mesa, CA
07/2014 - 07/2015
Blockbuster LLC - Store Manager
Tustin, CA
02/2005 - 06/2013
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
Managed vendor selection and relations to guarantee best pricing and on-time deliveries.
Oversaw, trained and encouraged, promoting culture of efficiency and performance.
Ralphs - Sales Clerk
Tustin, CA
09/2005 - 02/2007
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Answered customer questions about products and services, helped locate merchandise and promoted key items.
Kept front check out area clean and organized for efficient service.
Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
Supported promotional plans by updating signage with price changes.
Stayed current on available products, store promotions and customer service policies to better shoppers.
Accomplishments
Toastmasters Member- Received several Leadership and communication awards.
2017-2019 Received store of year
2018-2019 best operational store
***********@*****.***
Tustin, CA 92782
Skills
Work flow planning
Risk analysis and management
Budgeting and forecasting
Supply chain distribution
Recruitment and retention
Profit and loss management
Retail materials management
Professional telephone demeanor
Education
University of Phoenix
Costa Mesa, CA
Some College (No Degree): Business Administration And Management
Santa Ana College
Santa Ana, CA
Some College (No Degree): Business
Sports Coach
Ability to work effectively,individually and with a team.
Excellent communication to execute team goals.
Always prepared prior to practice and games.
Excellent at having command grounds .
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