Customer Service Dental Assistant
Resume:
HAWA MOHAMED
DENTAL ASSISTANT
D E T A I L S
ADDRESS
Revere
United States
PHONE
(617)480- 2781
**************@*****.***
DATE OF BIRTH
S K I L L S
Fast Learner
Leadership Skills
Ability to Multitask
Ability to Work Under
Pressure
Ability to Work in a Team
Communication Skills
Organizational Skills
L A N G U A G E S
English
Somali (af may-may)
P R O F I L E
I enjoy learning about everything, but I'm really interested in the majority of subjects. People may be afraid to accomplish things that involve their confidence. However, studying is wonderful and just helps you develop. I worked in retail and customer service, and you just have to take it whether it's okay or not. You get a lot of feedback from different individuals. Whether you're a doctor, staff member, or patient, you come and help when you work in healthcare. Additionally, you're receiving treatment.
E M P L O Y M E N T H I S T O R Y
Customer service Lynn
Aug 2020 — Apr 2021
• Greeted customers in a friendly and professional manner
• Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
• Operated cash register, credit card machine, and other electronic equipment accurately and efficiently
• Collaborated with other retail staff to ensure all customer needs were met in a timely manner
FLIK INERTANATION East Boston
Dec 2022 — Jul 2024
• Created reports and documents as requested by the office manager
• Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
• Worked with project managers to develop and implement strategies for cost savings and resource optimization
• Assisted customers with locating items and providing product information Dental Assistant, American Dental Malden
Oct 2023 — Oct 2023
• Provided patient education on oral hygiene, diet, and preventive dental care
• Performed chairside procedures, such as taking impressions and taking dental x-rays
• Cleaned and sterilized instruments and equipment according to clinical protocols
• Monitored patient vital signs and kept detailed records of patient visits
• Greeted and welcomed patients in a friendly and professional manner Dental assistant, Smileland Pediatric & Orthodontist Malden Oct 2023 — Present
• Greeted customers in a friendly and professional manner
• Work with kids, and I'm very great with children
• retained track of and updated the doctor on the patient's dental brushing progress, offering suggestions for improvement.
• We will be with the kids to reassure the parents about the producer.
• Taking x-ray on children the of 4 and up
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E D U C A T I O N
High School Graduate, Lynn Classical Lynn
Sep 2021 — Jun 2022
Dental Assistant, Lincoln Tech Somerville
Sep 2022 — Jun 2023
Arrived to school each day with the intention of finishing my assignments and making sure I had everything. ensured that I had a great attitude at work, that everyone felt at ease around me, that I was patient, and that I was just doing what I had to do for myself and those around me. School wasn't that hard, but sometimes you just have to do what you have to do to get through it. However, I ended I had fun and got to know some nice folks. In the end, though, I had a lovely trip and met some nice people. took impressions, applied sealant, and did everything I could to deliver it to the world. I would applied sealant and collected impressions. Tried my best to be very good my job.
I N T E R N S H I P S
Smileland Pediatric Malden
May 2023 — Jun 2023
• Managed consumer complaints properly and gently, finding quick solutions to their problems.
• In a kind and knowledgeable way, I welcomed the customers.
• Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
•
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