Tamara Spates
Phone Number 954-***-****
Email *************@*****.***
Address Pembroke Pines, FL 33027
SKILLS
EXPERIENCE
Property Manager
Opasbw, LLC, Miami Dec 2021 - May 2022
•Oversee regular maintenance and repairs of the warehouse structure, equipment, and systems (e.g., HVAC, plumbing, electrical)
•Ensure compliance with safety regulations and standards.
•Serve as the primary point of contact for tenants.
•Handle lease agreements, renewals, and terminations.
•Address tenant concerns and complaints promptly.
•Prepare and manage the warehouse budget.
•Oversee expense reports and financial records.
•Implement and manage security measures (e.g., surveillance cameras, alarm systems).
•Control access to the facility, ensuring only authorized personnel can enter.
•Negotiate and manage contracts with vendors and service providers (e.g., cleaning services, maintenance contractors).
•Ensure the warehouse complies with local, state, and federal regulations.
•Handle legal issues related to property management, such as evictions or lease disputes. Assistant Property Manager
RCL Management Services Inc, Miami Oct 2017 - May 2022
•Supports the facility manager in daily operations.
•Helps with administrative task, customer inquiries, and facility maintenance.
•Handles customer inquiries, reservations, and payments.
•Provides information about storage unit sizes, availability, and pricing.
•Resolves customer issues and ensures a positive customer experience.
•Manage U-Haul reservations, check-ins, and returns, and explain rental terms and insurance options.
•Process payments for U-Haul rentals, including deposits, mileage fees, and fuel charges. CSR
Two Men & A Truck, Davie Oct 2015 - Jun 2016
Organized and efficient administrative professional with over 17 years of experience in office management and customer support. Seeking to utilize strong organizational skills and attention to detail in supporting executive operations. Ability to provide professional and courteous
assistance to visitors, clients, and callers.
• Keen eye for detail to ensure accuracy in data entry, proofreading documents, and managing records.
•
Familiarity with office software (e.g., Microsoft
Office Suite) and ability to learn new systems
quickly.
• Flexibility to adjust to changing priorities, handle unexpected challenges, and maintain composure in
high-pressure situations.
•
Respect for the confidentiality of sensitive
information and ability to handle confidential
documents and discussions with discretion.
•
• Answer phone calls, emails, and online inquires promptly and professionally.
• Provide detailed information about moving services, including pricing, availability, and service operations.
• Prepare and provide accurate moving estimates based on the customer's inventory and specific requirements.
• Schedule moving dates and times, ensuring coordination with the logistics team. Customer Service
Competition Services, Miami Gardens Dec 2009 - Sep 2013
•Handling customer inquiries via phone, email, or in-person.
•Assisting clients with account management, transactions, and financial products/services.
•Resolving customer complaints and issues promptly and courteously.
•Providing information about financial products, services, and company policies.
•Processing customer requests accurately and efficiently.
•Maintaining customer records and documentation.
Receptionist
Imperial Electric & Lighting, Davie Aug 2007 - Nov 2009
•Greeting and welcoming visitors and clients
•Answering and directing phone calls
•Managing incoming and outgoing mail
•Assisting with administrative tasks and providing support to other departments
•Keeping the reception area tidy and presentable
EDUCATION
Certification in Property Management
Gold Coast Schools, North Dade Sep 2023
High School Diploma
McArthur High School, Hollywood, FL Jun 2000