Office Manager Administrative Support
Resume:
Aldan, PA *****
My objective is to secure an administrative support position within an organization or company that not only offers opportunities for learning, growth, and advancement but also actively values and promotes these elements.
EXPERIENCE
Bus Driver, Part Time: Upper Darby School District, Upper Darby, PA, April 2023-Present
Navigating challenging interactions with passengers while maintaining complete composure.
Familiarity with local bus routes and traffic patterns.
Approaching any challenging situation with a calm and confident demeanor.
Assisting passengers with disabilities, always ensuring their safety and comfort.
Known for reliability and punctuality in service.
During a career hiatus from May 2020 to April 2023, I demonstrated resilience and adaptability in the face of challenges, having been laid off due to the COVID-19 pandemic.
Administrative Assistant/Receptionist: Intech Construction, Inc., Philadelphia, PA June 1997 – May 2020
Oversee multi-line telephone system.
Screen and direct calls.
Greeting clients
At Intech Construction, I assisted the Director of Operations, Office Manager, Marketing Coordinator, and Safety Coordinator with various tasks, demonstrating my ability to adapt to different roles and responsibilities.
Light word-processing
Manage conference room schedules.
Receive shipments/deliveries.
Log in and distribute incoming mail.
Train personnel on the telephone system
Make special arrangements for meetings (e.g., arranging lunches, setting up rooms, etc.)
Assist Owners with special projects.
Record and distribute all vacation requests.
Manage Monthly Parking for employees.
Administrative Coordinator/Receptionist: Ted Thomas Associates, Inc., Philadelphia, PA, June 1996 – June 1997
Assisted Office Manager with daily activities.
Managed multi-line telephone/voice mail system for a large staff and client base.
Tracked and monitored mail, shipping, and messenger services.
Scheduled, coordinated, and set up client meetings.
Welcomed clients.
Light word-processing
Prepared travel arrangements for executive staff and general office personnel
Message Center/ Relief Receptionist: Ewing, Cole, Cherry & Brott, Philadelphia, PA, September 1995 – June 1996
Distributed monthly phone bills to staff and prepared bills for payment.
Directed calls to staff.
Assisted Office Manager with various duties.
Scheduled car rentals
Welcomed clients.
Trained staff on the telephone system
Receptionist: Schubert, Bellwoar, Mellon & Walheim, Philadelphia, PA, April 1992 – September 1995
Delivered messages to office personnel.
Screened incoming calls.
Greeted clients and notified attorneys of clients’ arrivals.
Managed conference room schedule
Distributed monthly phone bills to staff.
Trained personnel on the telephone system
Troubleshoot problems in the telephone system.
Maintained an accurate client mailing list.
Billing Clerk/ Relief Receptionist: Saul, Ewing, Remick & Saul, Philadelphia, PA, May 1989 – April 1992
Managed phone system
Greeted clients and notified attorneys of clients’ arrivals.
Received documents and packages.
Maintained In/Out log for office personnel.
Managed FEDEX account – monitored invoices and prepared monthly bills.
Assist the Attorney with special projects.
**Education**
South Philadelphia High School, Philadelphia, Pennsylvania
Diploma in Business, June 1982
Community College of Philadelphia, Pennsylvania
Studied Criminal Justice, May 1985 (program not completed)
Southern New Hampshire University
Bachelor of Business Administration with a Concentration in Entrepreneurship, Graduated May 2025
Honors: Cum Laude
**Certifications and Professional Affiliations**
Pennsylvania Association of Notaries (PAN)
Certified Commercial Driver's License (CDL) with Airbrakes and Passenger Endorsement
Bloodborne Pathogens Certification
HIPAA Certification
**Community Involvement**
Leader, Girl Scouts of Eastern Pennsylvania
Vice President, Umoja Steppers & Drums
Member, Mount Zion Baptist Church
Member, Roman Catholic High School Mothers Club
Member, American Marching Association
Vice President, Woodland Avenue Reunion Association
**Skills**
I possess strong proficiency in Microsoft Word, PowerPoint, Excel, and Windows XP. Additionally, I have extensive experience in Internet-based communications, including email and fax systems, as well as various specialized software applications.
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