Customer Service Medical Biller

MICHEAL PACHECO

MEDICAL BILLER AND CODER

CONTACT

720-***-**** **********@*****.***

McAllen, Tx 78504

SKILLS

•Typing 40WPM

•Customer Service

•Sales

•Insurance Claims

•Office Management

•Microsoft Word

•Microsoft Excel

•Microsoft PowerPoint

•Google Doc

•Microsoft Project

•The Internal Classification of Diseases, Tenth Revision (ICD-10)

•Claim submission

•Insurance claims

•Medical terminology

•Medical claims submission

•Teamwork and collaboration

•Customer service

•CMS-1500 billing forms

•Multitasking and organization

•HIPAA compliance

•ICD-10 coding

•Critical thinking

PROFESSIONAL SUMMARY

Dynamic Medical Biller with expertise in insurance claims and customer service, currently excelling at Focus Ambulance Billing. Proven track record in claims processing and ICD-10 coding, ensuring accuracy and compliance. Adept at multitasking and fostering teamwork, contributing to streamlined operations and enhanced client satisfaction.

EXPERIENCE

December 2024 – April 2025

Medical Biller

Focus Ambulance Billing, Palmview, Texas

•Verified accuracy of patient information, including demographic data and insurance coverage details.

•Assisted with answering telephone to provide requested billing information.

•Posted payments to in electronic medical records system upon receipt of payment for claims.

•Performed claims research, appeals and related follow-up using medical systems and software.

•Loaded machines with statements, canceled checks, or envelopes to prepare statements for distribution to customers or stuffed envelopes by hand.

•Entered all relevant patient information into the practice management software system accurately and efficiently.

•Entered billing information into accounting software systems.

Present

Self-Employment Pacheco's New Mexico Chili, US

•Sales of Pinon and Chile

•Establish Cliental Through Customer Service Skills

January 2007 - January 2009

Lead Driver

Forward Air Transit, US

•Inner city driver to warehouse locations and airport

•Class A Driver

•Customs Bonded Through TSA

•Delivered to top 4 Star Customers

January 2006 - January 2007

Verbal and written communication Driver RAC Transport, US • Claims processing •

Inner city driver to warehouse locations

•Electronic claims • Mountain deliveries

•Data entry

January 2003 - January 2006

Sales Manager/ Car Audio Installer Best Buy, US

•Over saw 9 employees in the Install Bay and sales

•Installed Car Audio and Alarms

•Sales in Car Audio

January 2002 - January 2003

Car Audio Installer Car Toys, US

•Installed Custom Car Audio and Alarms

•Theft Replacement Quotes for insurance

January 1998 - January 2002

Theft Replacement Claims Adjuster First Choice Replacement, US

•Replaced car audio, window regulators, dashes, steering columns

•Ordered parts from dealerships and aftermarket parts

•Spoke with body shops, dealerships, and customers on a daily basis

•Discussed claims with insurance companies

•Trained adjusters from other insurances how to spot theft in vehicles

•Ordered car audio from car audio venders

EDUCATION

January 2024

Medical Billing and Coding

Southern Career Institute

January 2010

Colorado Technical University

January 1992

High School

McAllen Memorial High School

REFERENCES

Ronnie Garcia — DHR

Limited Radiology Technician Friend

956-***-**** ********@*****.***

Rey Salinas — Southern Careers Institute

Support Administrator Friend

956-***-**** ************@*****.***

Manuel Daiz — Divine Audio Innovations

Shop Owner Friend

956-***-**** *************@*****.***

PROGRAMS

Microsoft WordMicrosoft ExcelMicrosoft PowerPointGoogle DocMicrosoft ProjectThe Internal Classification of Diseases, Tenth Revision (ICD-10)

Contact this candidate