Field Service Maintenance Supervisor

David K. Weller

**** ** ***** ***** ****

Ocala, FL 34481

Cell: 513-***-****

Home: 513-***-****

Email: ************@***.***

U.S. Citizen with Passport

Qualifications

Over 25 years of experience in Maintenance Management, Logistics, Field Service, Manufacturing and Production, and Transportation fields.

Managed Regional Field Service and Maintenance Operations for the Western United States on Ground Support, Material handling Equipment, and package sorting and Conveyors while working for Airborne Express from 2001 to 2005.

Managed sites in Kuwait, Qatar, and Kosovo collecting maintenance and operations data form unit motor pools and support maintenance activities on various equipment including Freightliner M915 series vehicles.

Successful maintenance supervisor/manager experienced providing leadership supervision and management in time-sensitive, high-stress environments.

Experienced presenting business briefings, unit maintenance operations training, and the multitude of unit readiness briefings required to all levels of command, including CFLCC located in Kuwait.

25 plus years supervising and managing maintenance activities and manufacturing in-group sizes ranging from as little as 3 employees to 216 employees to include training, leading, and inspiring them towards performance-oriented advancement while serving in positions as maintenance supervisor/manager to the First Sergeant of an US Army reserve Maintenance Unit.

Experience fabricating, acquiring, and developing training material for technical training and test equipment procedures. Some examples include building test equipment to diagnose AC three-phase output of generators, control box test devices, and training in utilizing this equipment.

Participated in testing and collecting data from M915 series vehicles in Southwest Asia with the installation and data extraction from monitoring devices installed by engineering personnel from Aberdeen Proving Grounds, Md.

Experienced with diagnostic software of Cummins (Insite Programs), Detroit Diesel, and Allison vendors.

Highly proficient with Office Suites programs Word, Excel, Power Point, and Access.

Developed various types of reports for proposals, workforce and equipment justifications through effective communication techniques using both civilian college training and military communication properties while bridging the gap between customer support units in the Military and senior leadership as well aircraft cargo and airport shipping, maintenance, and coordination operations.

Tenacious in striving for oriented results, goal achievement, and exceeding deadlines.

Demonstrated initiative-taking approaches to problem-solving by forward looking and thinking out of the box continuously.

Cradle to grave responsibility for Paper Mill equipment both pulping and caustics, control design, integration, and installation. Experienced traveler to client sites around the world to include Russia to oversee construction by contractors.

Team up with various mechanical designers to deliver projects on time and on budget.

Electrical design experience in package and material handling equipment and facilities while employed with overnight airfreight handler Airborne Express.

5 years’ experience maintenance planning for an Air Cargo Company (Airborne Express).

14 years Field Service experience with Kadant Black Clawson and currently the most experienced across near all product lines with Kadant, lacking only Heat transfer and Chemi washer expertise which have defaulted to the two Kadant engineers that have specialized on those for years.

4 Years Supervising and managing 3 FSE (Out base technicians) and 5 fulltime technicians permanently stationed in certain sates and 8 part time technicians strategically placed at various airports and sort centers across the western United States.

College PLC courses and training with ABB, and some Siemen and Mitsubishi experience.

US Army trained Master Diagnostician and multi-type vehicle maintenance leader.

Demonstrated project management and experience collaborating with contractors at customer sites around the world.

Well-organized initiative-taker, able to work in a high pressure, fast-paced, dynamic environment.

Civilian Experience

February 2011 to Present – Kadant Black Clawson

Field Service Engineer

Responsible for equipment inspection, condition reports, setup, and checking/recommending form/fit/functionality of paper mill machinery. To include smart automated equipment. Travel to various paper mills across the world providing field service support to customers on individual machinery as well as project installs and modifications.

September 2008 to April 2010 – Contract Professionals Inc.

Team Advisor/Production Supervisor

Responsible for daily production of M1 Abrams combat battle tanks for General Dynamics Land Systems in Lima, Ohio. Facilitate 22 production associates in hull and turret build, sub-assemblies build, diagnostic functions, form, fit & function testing, and quality assurance operations using Lean manufacturing techniques in a Union environment.

January 2008 to September 2008 – ABX Air Inc., Wilmington, Ohio

Lead Ground Support Equipment Maintenance Technician

Assigned work to 7 GSE Maintenance Technicians while supervising Maintenance support operations during the heaviest daily operations period with 5 other GSE Maintenance Techs. Audited open work orders and technician performance. This includes giving performance feedback during the audit on the floor, ensuring the associates are using the checklists, and following established work processes. Assigned work to associates, matching the skill needed to complete the task to the associate who appropriately has that skill.

November 2006 to January 2008 – ABX Air Inc., Wilmington, Ohio

Senior Out Base Ground Support Equipment Maintenance Technician

Responsible for travel to various airports outside of Wilmington, Ohio in the day-to-day maintenance activities including servicing, troubleshooting, and repair of ground support airport equipment

July 2005 to August 2006 – Westar Aerospace and Defense Group, Camp Arifjan, Kuwait

Site Manager

Under broad direction from the Vice President of Field Services, applies knowledge of maintenance systems and data management to validate and verify contractually required standards for project execution of the Tactical Wheeled Vehicle Maintenance Data Collection (Kuwait).

June 1998 to July 2005 – ABX Air Inc., Wilmington, Ohio

Regional Ground Support Equipment Maintenance operations Supervisor

Directly accountable for the successful management of the Ground Support Maintenance Operations on more than 30 different airports spread out across the Western United States. All business and maintenance operations decisions were based on increasing business satisfaction repair cost cutting and increasing equipment reliability and availability. This includes the development and execution of long and short-range goals, action plans, and effective leadership of the maintenance technicians. Demonstrated company core values and supported a Union Free culture. Corrected any unsafe behaviors, conducted daily and weekly safety audits. Directly accountable for all maintenance costs, equipment availability, and repair decisions for fleet units and ground support units. This included frequent communication with the Business managers for approvals and understanding of the business needs and equipment priority. Developed and sustained a strong relationship with Line of Business leaders through constructive two-way communication and a deep understanding of mutual respect. Maintained on site usage of parts across the western United States based on density of equipment located in each region. This included inventory controls, meeting parts key factors, maintaining appropriate inventory, ensuring accuracy of cycle counts, and reorder points, insurance stock and local purchasing. Audited open work orders and technician performance. This includes giving performance feedback during the audit on the floor, ensuring the associates are using the checklists, and following established work processes.

Assigned work to associates, matching the skill needed to complete the task to the associate who appropriately has that skill. Established and maintained vendor relationships in assigned region. This included managing contracted work and ensuring quality and follow-ups as well as cost. Managed all shop expenditures including overtime, tooling, and all miscellaneous and variable shop expenses. Set performance goals both for the shop as a whole and for individuals. Identified and executed action plans associated with those goals. Resolved associate issues appropriately and in a timely manner. Performed time and attendance functions for payroll. Completed numerous performance assessments of associates that include Performance Assessments and Individual Development Plans. Completed focal merit review for associates that coincided with performance reviews. Appropriately staffed the shop for the required skill sets by creating a staffing plan, collaborating with recruiters, conducting interviews, coming to a consensus, making offers, giving start dates, and on-boarding new employees. Addressed performance related problems quickly and fairly. This could include disciplinary action, administering Performance Improvement Plans (PIP), or termination.

March 1994 to June 1998 – ABX Air Inc., Wilmington, Ohio

Maintenance planner/scheduler.

Overseen company preventive maintenance service operations for all fleet and ground support equipment as well as property, facilities, fueling, and sorting equipment.

• Closely monitored the preventive maintenance systems to ensure routine service and maintenance was performed on time educated, and developed maintenance technicians

• Educated, trained, and developed maintenance technicians, supervisors, various maintenance managers, and materials clerks on preventive maintenance systems and parts and inventory pertaining to preventive maintenance and services

• Sustained a culture of communication on all company values and objectives

• Continually reviewed, analyzed, and updated existing Maintenance and Service policies and procedures to ensure freight customer expectations of providing quality service, and maintenance departments in providing on time service and preventing aircraft departure delays.

• Interact with Shop Supervisors and Managers to understand and identify opportunities to improve asset utilization, reduce out of service and control cost

• Assisted the Field Maintenance Manager with the development of policies and procedures for maintaining quality preventive maintenance and repairs

• Partnered with the Maintenance supervisors and the Training department in developing standardized employee training programs to ensure technical competency of field service technicians with maintenance management software, preventive maintenance programs, warranty procedures, and parts tracking.

• Collaborated with materials and IT departments in developing inventory control and parts procurement software change implementation

• Assisted the various maintenance managers with equipment specifications and purchases by developing various queries and reports and (MEL’s) Maintenance Expenditure Limits

• Scheduled and planned work for all Air park Services departments. Implemented and maintained PM data and maintenance database software.

• Implemented and maintained PM data and maintenance database and software.

Military Experience, May 1977 to August 2007

Worked in positions ranging from track and wheel vehicle mechanic through First Sergeant for a maintenance unit consisting of 205 soldiers. Managed maintenance operations for Combat and Transportation fleets with vehicle densities of more than 3,000 pieces of equipment such as line haul, prime moving, power generation, and combat vehicles.

Education

Bachelor’s degree in business management from American Intercontinental University, Portland, OR June 2008

Associate’s degree in general studies. Central Texas College, Killeen, TX June 1992

100 plus Semester Hours in Electronics Engineering with Robotics, Sinclair Community College, Dayton, OH

Phase I First Sergeant’s Course. Fort McCoy, WI. 2005

Advanced Maintenance Supervisors Course, Ft. Belvoir, VA 1986

Master Diagnosticians Course, Aberdeen Proving Grounds, MD 1986

High School Diploma, Natchitoes Central High, Natchitoes, LA 1978

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