Human Resources Employee Relations

Amy L. Casci, MA, SPHR

HR Director

********@*****.*** • 757-***-****

LinkedIn Profile • Fort Myers, FL 33908

Employee-centric and performance-driven leader, skilled in developing and deploying robust talent acquisition and retention initiatives to improve employee satisfaction and productivity. Successful track record of creating and implementing innovative training and development programs to cultivate a culture of continuous learning. Adept at establishing and maintaining strong working relations with all levels of an organization. Excellent communication skills to influence and negotiate with major stakeholders. Well-versed in HR compliance, policies, and procedures, with a focus on ensuring that legal and ethical standards are met. Dedicated to driving positive change and creating a supportive and inclusive work environment for all employees. Areas of Expertise

• HR Operations Management

• Job Design & Staffing

• Interviewing & Onboarding

• Performance Management

• Team Leadership & Management

• Staff Recruitment & Training

• Cross-functional Collaboration

• Employee Development

• Employee Relations

• Benefits Administration

• Conflict Resolution

• FLSA, FMLA & ADA

Professional Experience

Sunbelt Rentals Fort Mill, SC 2022 to 2023

Territory Director of Human Resources

Spearheaded a team of six HRBP Managers and two HR Generalists who oversaw the eastern United States, from Bangor, Maine to the Florida Keys managing 625+ branch locations and nearly 10K employees. Supported seven Regional Vice Presidents and an Executive Vice President for the East Territory. Contributed to achieving financial goals and managing departmental budget and staffing plans across the territory.

● Headed new company acquisitions for the territory comprising full life cycle employee onboarding.

● Directed talent management and succession planning activities for members of the leadership team down to the branch manager level, developing leader profiles and executive summaries by region.

● Collaborated cohesively with the compensation and commission teams on benchmarking, market analysis, and profit share and incentive programs.

Gannett/USA Today Mclean, VA 2021 to 2022

Human Resources Director – Gannett Publishing Services Led HR operations and facilitated a seamless workflow. Offered comprehensive HR leadership support for the GPS division of Gannett Co. Inc., encompassing 4300+ employees across 250 local markets and USA Today. Managed a team of eight HR Business Partners who provided strategic direction to leadership in support of achieving desired outcomes.

• Served as the sole Strategic HR Business Partner, partnering and promoting change with Executive leaders.

• Liaised with Gannett Publishing Services executive team in all Human Resources Management facets.

• Streamlined processes for talent acquisition, conflict resolution, compensation, and performance management.

Day & Zimmermann Philadelphia, PA 2010 to 2021

Human Resources Director Integrated Security/Secure Our Country (SOC, LLC) 2018 to 2021 Led the full life cycle of Human Resources strategy and workforce management for Integrated Security, Worldwide Protective Services (WPS) and Mason & Hanger architecture and engineering firm. Served employees across a significant portfolio of corporate and international task order locations. Implemented employee training programs, performance management processes and employee engagement strategies.

• Teamed up with Centers of Excellence (COEs) on business strategy for talent acquisition/retention, benefits, corporate compensation, and talent and organizational development.

• Facilitated strategic direction and employee relation support for all resources assigned to company client sites worldwide, covering 2000+ US citizen expatriates assigned to US Embassies in overseas locations.

• Managed a team of four human resource professionals ensuring maximum output from the HR function. HR & Employee Relations Director - Engineering, Construction & Maintenance 2010 to 2018 Headed talent development strategy, constituting succession planning and development plans for major talent. Instituted on-site HR presence at field sites across the United States to support the workforce. Led teams during changes in organizational processes and business unit priorities to align the requirements of the organization, its employees, and clients. Evaluated operational data to create and deploy the strategic plan and budget. Governed policy administration and execution in the areas of hiring, labor relations, performance pay, and human capital talent management.

● Trained and mentored teams on employment law to include harassment, discrimination, retaliation, workplace expectations, and maintaining a Safety Conscious Work Environment (SCWE).

● Built and solidified trustworthy client relationships in the nuclear and fossil power industries, meeting staffing and employee relation needs as well as lowering cost and risk.

● Performed holistic human resource investigations and guided field management and employees in conflict resolution strategies.

Riverside Health System Newport News, VA 2000 to 2010 Human Resources Director - Riverside Behavioral Health Center 2004 to 2010 Directed HR operations and ensured a smooth and efficient workflow across the business. Undertook thorough job reviews and talent analysis to develop job descriptions and competency models. Evaluated the internal workforce and external labor market to understand the availability of qualified applicants to meet standards of patient care. Facilitated hospital orientation programs, including training on customer service standards, anti-harassment, and diversity principles.

● Headed major staffing transitions, new leader assimilation, and organizational structure redesign.

● Analyzed data on turnover and translated this into actionable retention plans. Additional Experience: Excelled in additional roles as a Human Resources Manager and Human Resource Coordinator at Riverside Regional Medical Center.

Education & Certifications

M.A. Education & Human Development-Human Resources George Washington University, Washington DC B.S. Public Management Christopher Newport University, Newport News, Virginia Senior Professional in Human Resources, SPHR Human Resource Certification Institute Human Resource Project Manager Certification Project Management Resource Group Leadership Development Certification George Washington University, Washington, DC Graduate Coursework, Masters in Business Administration College of William & Mary, Williamsburg, VA

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