Medical Assistant Insurance Agent
Resume:
Michelle Coleman
CNA/Medical Assistant/Life Insurance Agent
Princeton, TX. 75407
***********@*****.***
SKILLS
I have spent the last 20 years of my professional life in the healthcare industry and I have remained very fulfilled. Aside from an 11 year stint as a PCT, gaining knowledge and experience working multiple departments, I have also attained training as a dialysis tech and a scheduling coordinator at a long term living facility. I am currently working as a medical assistant for a neurosurgeon and have really enjoyed this side of the medical spectrum. Along the way on my healthcare journey, I have also become a licensed life insurance agent. As I am caring for people’s health, I can also help them protect their lives.
EXPERIENCE
Dallas Neurosurgical and Spine, Plano, TX. - Medical Assistant/CNA
September 2022- PRESENT
●Check in patient’s for appointments
●Clear patient for surgery and set up post op care.
●Provide exceptional customer service
Abri Healthcare, Allen, TX. - Scheduling Coordinator/Patient Transporter
May 2022- September 2022
●Responsible for scheduling staff
●Tracking hours, maintaining training and certifications
●Interviews, orientations, and staff meetings
●Provide coverage when understaffed
●Transport patients to and from appointments
●Vehicle inspection before and after appointments
Fresenius, McKinney, TX.- Dialysis Technician
February 2022- May 2022
●Responsible for dialyzing patients
●Maintaining safety during treatments
●Machine troubleshooting
●Setup and breakdown of machines
THR/Contract, Denton, TX.-CNA/PCT
November 2021-February 2022
●Patient care
Medical City Healthcare, Plano, TX.-CNA/PCT
October 2010-February 2022
●Positions held-Lead PCT, Virtual Sitter, Admit Unit tech, ED tech, Delirium Unit Tech
●Vitals, hourly patient checks, blood glucose monitoring, and cleanliness.
●Customer Service, respect, and dignity.
EDUCATION
Collin County Community College, Plano, TX. - Nursing Degree/No Degree Obtained
August 2018- May 2020
I started my education in the pursuit of becoming a Registered Nurse, but did not complete my degree because of a change of heart. I mention this on my resume because the knowledge that was gained from my schooling was very beneficial and has helped me on my healthcare journey.
AWARDS
I have received many notices and certificates of recognition from almost all of the positions that I have held and I am very humbled because of this. When I can make a patient’s day, my heart is content.
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