Senior Program Manager/Director

DAVE GAUGLER

Atlanta, GA metro 571-***-**** **************@*****.***

EXECUTIVE PROFILE

High performing technical Program leader with over 20 years of experience impacting positive organizational outcomes. Established track record of delivering agile, transformational IT and cloud infrastructure capacity initiatives. Core competencies include:

Program and Project Management

Data center capacity planning/mgt

New Region data center commercial launch, strategy and delivery

Agile transformation (SAFe Agilist, Kanban and CSM certified)

Zero Trust Network Modernization

AWS / Azure Cloud Migration (AWS Cloud Practitioner cert.)

IT Strategy & Portfolio Planning

Consulting

Large Systems Integration

Business Development & Engagement Management

FinOps

PROFESSIONAL EXPERIENCE

Kentro Consulting (formally IT Concepts): Lead Program Manager (9/2023 – Present)

Developed and drove strategic IT direction: partnered directly with the Deputy CIO of a Federal Bureau to architect a comprehensive strategic IT roadmap and define measurable Objectives and Key Results (OKRs).

Provided decisive strategic leadership and full P&L accountability for a 35-resource team.

Delivered transformative IT programs with significant impact: led the concurrent execution of critical and complex programs, including a multi-cloud strategy, application rationalization and migration, zero-trust network modernization, FinOps, and a robust cloud backup/disaster recovery solution, generating over $3M in aggregated annual savings and demonstrably strengthening the Bureau's security posture and data integrity.

Amazon (AWS): Sr. Technical Infra Program Manager (5/2020 – 8/2023)

Initiated, planned and delivered wide range of end-to-end infrastructure capacity expansion solutions for cluster of new construction and existing data centers.

Completed site, shell and room build delivery of six data centers on schedule and budget, overcoming unexpected equipment failures and permitting delays to support Prime Day demand.

Led program execution for a new AWS region launch in Latin America, driving strategic site selection and due diligence for multiple data center location options.

Conducted comprehensive financial modeling for various build designs and colocation alternatives.

Authored a formal New Region package for CEO approval, supported by detailed financial projections and risk mitigation strategies aligned with the commercial launch schedule.

Orchestrated risk mitigation plans and drove cross-functional workstream activities to ensure on-time delivery against the aggressive commercial launch timeline.

Directed site evaluation, requirements definition, and design for a new consolidated security operations center, streamlining regional security staffing and achieving $24M in annual savings.

Freddie Mac: Program Director, IT Strategy; Portfolio Development and Delivery (1/2013-3/2020)

Spearheaded and transformed portfolio development and project prioritization for ~$100M/yr initiative budget, maturing management of IT investments from ITIM Stage 1 to Stage 3.

Developed decision support models to evaluate prospective projects and facilitate executive level prioritization of investment discussions and decisions.

Managed IT portfolio to deliver 250+ projects during four-year period with over 90% on time delivery and spend within 1-2% of overall budget.

Collaborated with the IT CFO to re-engineer project finance processes, business case development, and approval workflows, resulting in a 50% reduction in time-intensive governance activities.

Oversaw the successful delivery of transformational projects, including on prem database and application rationalization and subsequent migrations to AWS and managed colocation sites, and a seamless SharePoint migration to MS O365 Cloud.

Freddie Mac: Program Director, Information Security (4/2010 – 12/2012)

Managed $40M, 3-year program delivering over 30 projects on time and on budget that transformed identity and access management (IAM), encryption and incident management capabilities and resolved Major audit findings and significant Control Deficiencies.

Collaborated with CISO to develop strategy and to sequence and execute multi-year roadmap.

Amdocs, Inc.: Director, Amdocs Consulting Division: (06/2007 – 03/2009)

Practice lead for Amdocs Consulting’s North America Program Leadership practice.

Product owner; responsible for life cycle development, sales & support for proprietary automated program integration management tool.

Sprint/Clearwire (Start-up Joint Venture) Engagement Lead

Responsible for bus dev, scoping, staffing and directing PMO to design, develop and implement primary customer facing web portal and backend provisioning systems.

Resources Global Professionals (RGP): Consultant / Sr Program Manager (11/2005 – 5/2007)

Established and ran a Quality Assurance PMO for $11 billion Financial Restatement at Fannie Mae.

Sprint Nextel Communications, Inc.: Senior Manager, Finance: (3/2003 – 11/2005)

Directed a 40+ person team through multiple concurrent initiatives to support enterprise-wide, multi-year Process Reengineering / ERP Implementation (PeopleSoft), including:

Tools Development Team – Served as a principal product owner of a custom web app that managed work plans and issues, maintained deliverables and inter-dependences.

Acumen Solutions, Inc.: Manager: (3/2001 – 2/2003)

Grew account from single resource, one-month engagement to a 25 resource, $8MM/year engagement.

Managed a team of 15 developers / analysts that built custom applications to support rollout of client’s $1 Billion billing and provisioning system, which won BillingWorld magazine’s “Project of the Year in 2002” based on its scale and complexity.

EDUCATION

M.B.A., Marketing and Quantitative Analysis, Darden School, University of Virginia

B.S., Systems Engineering, School of Engr & Applied Science, University of Virginia

EXECUTIVE EDUCATION, TRAINING & CERTIFICATIONS

AWS Cloud Fundamentals (Udemy) - Certified AWS Cloud Practitioner

SAFe Agilist (SA) with Scrum and Kanban (Excella) - Certified SAFe Agilist and Scum Master

Project Management Professional (PMP)

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