Service Desk Analyst

Hakeem Haynes

San Bernardino

909-***-****

*************@*****.***

Education

San Joaquin Valley College 09/2020 to 07/2021

Certification in Electrical Technology

• OSHA-30 Certified

• American Heart Association CPR

• American Heart Association First Aid

Skills

• Electrical Safety

• National Electric Code

• Electrical Theory

• Test Equipment

• Mathematical skills

• Load Calculations

• Motor Theory

• Troubleshooting and repairing

• Transformer Theory

• Schematics & electrical diagrams

• Commercial/Industrial Wiring

• Basic diagnostics of wiring & motor

problem

• Read voltage, ohms, and amps

• AC Theory

• Electrical conduit bending

• PLC and motor controls

Work Experience

Building Block Construction – Commercial and residential electrical work 08/2020- present

Safeway Electric- Residential Electrician 04/2022-07/2022 Sunwest Electric – Industrial/ commercial Electrician 08/2021-04/2022 Manke Trucking – Class A Driver 06/2019-01/2020

• Understanding hazard communications, proper chemical safety and handling, and operation record keeping.

• Keep records of employee DOT logs, and review driver's inspections logs.

• Responsible for keeping all trailers in compliance to D.O.T. regulations.

• Responsible for maintaining yard and keeping it organized.

• Performing pre-trip inspection of tractor and equipment for transport to jobsite in safe manner following D.O.T. regulations.

Matheson Inc.- Truck Driver Class A 11/2018-05/2019

• Undertake loading and unloading of containers to companies for transport

• Responsible to maintain documents required for transportation

• Ensured all company standards and DOT requirements for vehicle are met

• Utilizing log records, record mileage and times for deliveries S. Wright enterprise - Class A CDL Driver 05/2018-10/2018

• Drove freightliners and mail trucks to deliver and return the goods

• Displayed secured and appropriate utilization of equipment at customer sites

• Determined the total time period and shortest routes from specified destinations to the logistics

• Inspected vehicles in terms of fuel and oil level, spare parts, and other safety measures before the journey

• Maintained steady and safe speed limit of the vehicles during transportation

• Followed strict deadlines for transportation

C.R. England - Class A Driver 08/2017 to 04/2018

• Maintained truck logs according to state and federal regulations

• Performed a pre and post inspection of trucks and equipment

• Provided invoices to clients upon delivery

• Ensured cargo and machinery was properly secured for transportation purposes San Manuel Casino – Housekeeper 08/2016 -08/2017

• Managed guest supplies and replenished as required.

• Provided optimal level of customer service for industry.

• Administered cleaning of floor, carpets and mattresses.

• Coordinated with housekeeping lead and ensured clean hotel rooms and hallways.

• Greeted all guests pleasantly and resolved all queries.

• Analyzed every room individually to ensure efficient cleanliness as per requirement.

• Assisted with product display and pricing

• Provided response to all hotel guest requests and inquiries. UPS - HUB Clerk 11/2015-11/2017

• Review invoices

• Work with both central and local dispatch offices to assist in managing load schedules

• Answer customer inquiries relating to rate quotes, appointments, etc.

• Perform data entry functions (i.e. keying bills from manifests

Contact this candidate