Law Enforcement Insurance Agent
Resume:
Daniel Martin
Las Vegas, NV *****
************@*****.***
Professional Summary
Licensed Life and Health Insurance Agent
Category II POST Certified Law Enforcement Professional. Person of integrity, Team work oriented, knowledgeable, consistent, and dependable. Computer literate with superb documentation skills. Work Experience
Insurance Agent
AFLAC-Las Vegas, NV
January 2020 to Present
Insurance Sales and Recruiting
Indepedent Contractor
Uber/Lyft-Las Vegas, NV
October 2018 to July 2025
Transporting passengers from pick-up point to their destination Passenger Customer Service
Worlwide Flight Services-Las Vegas, NV
November 2019 to September 2020
Checking in passengers at Check In Counter and Departure Gate.• Managed customer accounts
• Greeted customers
• Handled reservations
• Resolved customer issues
Deputy Probation Officer II
Clark County-Las Vegas, NV
July 2000 to January 2018
Supervised a team of 5 to 10 security personnel during a given shift. Monitored and evaluated unit performance on key security issues, recommending corrective action programs where appropriate.
Analyzed and investigated all incidents alongside functional management and security supervisors. Evaluated client progress toward completing terms of probation and addressed difficulties. Supervised offenders to reduce risk to the community. Maintained personal contact with offenders through office and community visits. Organized client documentation by checking files and verifying completeness of notes. Wrote progress reports and testified under oath at court hearings. Conducted pre-sentence investigations by doing in-depth research and compiling police reports. Screened offender referrals and completed intake interviews and paperwork. Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
Determined appropriate supervision levels by conducting risk and needs assessments. Initiated crisis intervention by following official crisis communication plans and training. Collaborated with institutional staff, area law enforcement, mental health boards, county attorneys and treatment providers.
Maintained organized offender records and documentation in compliance with department and legal standards.
Compiled information from law enforcement and conducted interviews with youth offenders. Monitored defendants' compliance and progress in treatment by reviewing reports from counseling agencies.
Interpreted data from various assessment tools to determine the appropriate level of supervision. Employed appropriate incentives and sanctions to achieve desired behaviors and outcomes. Oversaw 24-30 juveniles in a correctional residential facility setting. Maintained the custody and control of 24-30 inmates housed in maximum security unit. Conducted routine and emergency head counts.
Directed the activities of inmate crews working on maintenance, operations, farming and construction projects.
Inspected work sites and crew trucks for contraband, cleanliness and safety. Completed intake paperwork, fingerprints and searches. Made rounds at specified intervals and conducted head counts and roll calls. Booked new inmates into facility and processed inmates for release. Received and accounted for personal possessions and determined inmate work assignments. Searched the building and grounds, living quarters and work areas for contraband. Prepared, processed and maintained forms, reports, logs, records and activity journals. Investigated attempted escapes and conducted searches for escaped inmates. Verified facility security by inspecting plumbing, outside areas, locks and cells for potential hazards. Tracked inmates through head counts, visitor logs and scheduled activities. Issued cleaning supplies, comfort items, laundry and all basic meals. Escorted inmates to and from cells, court, hospitals and medical appointments. Received and inspected mail, property and funds from visitors on behalf of designated inmates. Determined and assigned inmates to appropriate housing. Arranged for medical and dental care of inmates.
Responded to inquiries from the public, other staff, inmates and visitors. Led disciplinary hearings and made recommendations for sentencing. Created and maintained arrest files on all inmates processed through the jail. Made sure holding areas were cleaned and that prisoners were served meals on time. Supervised youth's daily activities, including school, meals and recreation time. Observed behavior of residents individually and in groups. Built solid relationships with staff and residents to help keep the institution safe and secure. Established healthy relationships and maintained professional boundaries with resident offenders in the institution.
Supervised and directed juvenile movement during various activities on and off campus. Education
Bachelor's in Criminal Justice
University of Nevada-Las Vegas-Las Vegas, NV
August 1993 to December 1998
Skills
• Applied Behavior Analysis
• Windows
• Software troubleshooting
• Law Enforcement
• Intake Experience
• Analysis skills
• Onsite
• Employee Evaluation
• Crisis Intervention
• Computer Literacy
• Insurance Sales
• Interviewing
• Microsoft Office
• Computer Networking
• Individual / Group Counseling
• Case Management
Certifications and Licenses
Nevada Peace Officer Standards Training
July 2000 to Present
Driver's License
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