Jessica Dunham
Stockton, CA *****
************@*****.***
Professional Summary
To build a long-term career with opportunities for growth and to enhance my professional skills in a stable and dynamic workplace.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Social Services Assistant
Lincoln Square Post Acute Care-Stockton, CA
July 2023 to May 2024
Maintain documents and assess each resident for psychosocial wellbeing Insurance verifications
Ordered supplies and DME equipment
Checking outpatient patients into the unit via EPIC - scanning ID cards. Scheduling procedures for Cath lab / Interventional Radiology / Electrophysiology Ablations Preparing patients charts for Outpatient and Inpatient procedures. Scanning documents in EPIC
Requesting anesthesia for procedures
Answering multiple phone lines.
Experience with EPIC, Microsoft Excel.
Administrative Assistant
San Joaquin Delta College-Stockton, CA
November 2022 to July 2023
Data entry
Answering incoming calls
Creating schedules and booking appts
Intake Coordinator
Hospice of San Joaquin-Stockton, CA
September 2020 to October 2022
· Managed the registration process of patients as they initiate services.
· Obtaining medical records and insurance information
· Maintain a stable census
Medication TECHNICIAN
brookdale senior living-Manteca, CA
December 2016 to February 2020
· Direct care w/ residents and assisted staff with ADLS
· Administered medications and ordered medications via fax, and phone for every resident on medication management
· Worked directly and with family and pharmacies
Assistant Store Manager
Family Dollar-Lusk, WY
September 2014 to November 2016
• Assisted store manager in overseeing daily operations, including inventory management, staff scheduling, and customer service
• Managed cash handling procedures, ensuring accuracy and compliance with company guidelines
• Coordinated promotional events or sales initiatives to drive foot traffic into the store and increase brand awareness
Director of Learning and Development
Harp Learning Institute-Lodi, CA
February 2011 to January 2014
• Developed and implemented engaging lesson plans that catered to diverse learning styles and abilities
• Differentiated instruction to meet the individual needs of students with varying academic levels and learning disabilities
• Created a positive classroom environment by establishing clear expectations for behavior and fostering a supportive community of learners
Education
HIGH SCHOOL DIPLOMA
INSTITUTE OF BUSINESS MANAGEMENT AND LAW
March 2010
Early Childhood Education
HUMPHREYS COLLEGE
Skills
• Customer service
• Hospice care
• PeopleSoft
• Medical records
• Human resources
• Medication administration
• CPR
• First aid
• Payroll
• Vital signs
• Organizational Skills
• Microsoft Word
• QuickBooks
• Cooking
• Microsoft Excel
• Typing
• Communication skills
• ADLs
• Data entry
• Nursing
• Analysis skills
• Business management
• Payroll management
• Assisted living
• Caregiving
Certifications and Licenses
CNA
First Aid Certification
BLS Certification
CPR Certification
State Tested Nursing Assistant