Childcare Director
Resume:
MAURICA YEATTS
*** ****** **** **********, ** ***11
**********@*****.***
OBJECTIVE
To utilize my education and experiences to advance myself and my employer. I am an enthusiastic, self-motivated person who can work in a group or individually. I generally lean toward the positive side of things and keep my mood and energy to match. I learn things quickly and pride myself for gaining the respect of my staff through consistency and promoting them for deserved hard work.
EXPERIENCE
Kids & Company
Director March 2008 - present
Promoted from Assistant Teacher in the Toddler Room to Center Director
I currently do anything from hiring/firing to cleaning bathrooms including budgeting and ensuring all state, fire, and sanitation requirements are met.
Calculating payroll
Handling collections for delinquent accounts
Maintaining paperwork requirements for staff and children in an organized system
Personal on-going training for developmental growth
Maintaining a positive working atmosphere for employees
Verizon
2000 - 2006
Promoted from Access Representative to Analyst
Team Lead for a group of 12 – 14 reps
Worked closely with other work areas (both internal and external) to ensure prompt and accurate service for customers. This included removing roadblocks for order processing, escalating orders to have issues resolved for services to be installed, and working closely with the customer for a more efficient flow of installation.
Recognized as a subject matter expert on multiple systems and processes for training
Worked closely with the automation team for order flow efficiency
Annabelle’s Restaurant
1994 – 2000
Promoted from waitstaff to Assistant Manager
Supervised all aspects of restaurant staff for quality service for the patrons
Processed daily deposits and reports, open/close restaurant, balancing all registers, and maintaining inventories
Prepared waitstaff and hostess schedule
Hiring and Firing of hourly employees
EDUCATION
University of North Carolina at Wilmington
Graduated May 1997
Bachelor of Science in Business Management
Haywood Community College
May 2008
Credentials for Early Childhood Education
AWARDS AND ACKNOWLEDGEMENTS
Clear federal background check to work in childcare
CPR/1st Aid certified
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