CAROL A. JOHNSON
**** **** **** ****, **, Horseheads, NY 14845
Cell: 607-***-****
Email: ********@*****.***
To obtain a part-time Remote (Work from Home) position. Due to physical limitations I am unable to work in an office setting but have experience in working from home since 2015.
EXPERIENCE
MAY 2020-JANUARY 2022
BRADFORD RECOVERY CENTER, MILLERTON, PA 16936
Cover Main Office on Saturday and Sunday and Holidays (if needed). Answer phones and direct callers to appropriate staff, greet visitors, distribute mail. Scan documents and enter information into Sigmund. Documents include Insurance Authorizations, Medical Records, Resident Inventory Lists (Admission and Discharge), Discharge Summary, Copies of records that have been faxed,
Lab results.
MARCH 2018-PRESENT
EXODUS HEALTH, DR. LANRE SOMORIN, 1200 RTE 208, MONROE, NY 10950
Receive calls from potential patients. Complete a Screening History, Mental Health Intake Form. Enter information received into ICANotes and notify Psychiatrist of new referral. Once accepted as a patient, notify patient, and start them on uploading Consents and insurance card and drivers license into the Patient Portal. Ensure that all have been received. Verify insurance coverage. Schedule Consultation appointment. Obtain medical records from previous providers as requested ensuring that ROI is completed correctly.
OCTOBER 23, 2010 – JUNE 30, 2019 (RETIRED) FROM DECEMBER 2015 – JUNE 2019 TELEWORK
SOCIAL SERVICES ASSISTANT, department of Defense, US Army, substance Use Disorder Clinical Care (SUDCC)West Point, NY
A non-clinical member of SUDCC I am responsible for all yearly, quarterly, monthly reports, entering all information into DAMIS, ensure that all services are being given to patients, hand receipt holder for all equipment/furniture assigned to this department, Uploading all pertinent documents into HAIMS in a timely manner, ordering all requested labs and tracking results and ensuring that clinicians have the results when received. Maintain weekly Case Review minutes and ensure staff are aware of which cases need to be reviewed. Cover for the Medical Support Assistant as needed
January 6, 2008 – October 23, 2010
MEDICAL SUPPORT ASSISTANT, DEPARTMENT OF DEFENSE, US ARMY, SUBSTANCE USE DISORDER CLINICAL CARE (ASAP), WEST POINT, NY
Receive all phone calls and visitors, patients, Commanders and direct to appropriate staff. Schedule all appointments for patients. Maintain and secure all medical records (active and discharged). All typing required and requested by staff. Maintain forms file and ensure forms are the current version and replace as needed. Monthly: complete 3711’s and submit to proper personnel. Complete all yearly, quarterly and monthly reports and ensure they are submitted on a timely manner. Complete requests from staff for TDY and complete authorizations and orders, travel accommodations, per diem and vouchers. Other job assignments as needed.
MAY 1, 2006 – DECEMBER 26, 2007
ADMINISTRATIVE ASSISTANT/SCHEDULING/HR, ABSOLUTE HOME HEALTH CARE/SPECTRUM REHAB, KISSIMMEE, FL
Maintain office in a professional manner. Maintain all personnel files on all staff and ensure that licenses were in good order and current certifications were in order. Scheduling of new patients for all modalities. Typing as needed. Covered for biller and intake personnel. Audited charts are needed.
January 12, 1982 – April 23, 2006
ADMINISTRATIVE ASSISTANT/BILLING CLERK, ECONOMIC OPPORTUNITY PROGRAM, ELMIRA, NY
Maintain professional office. Scheduled all appointments for assessments. Supervised office staff. Audited charts prior to all billing completed to Medicaid and private insurances. Completed financial assessment on new clients. Completed billing to Medicaid and private insurances on a weekly basis. Maintained spreadsheet with all billing completed and payments received and ensured that all denials were reviewed and resubmitted if possible. Monthly and quarterly reports to OASAS, Board of Directors and other as requested.
1979-1981
ELMIRA BUSINESS INSTITUTE, ELMIRA, NY
2-year certificate in Accounting
AUGUST 1961 – JUNE 1965
NORTH PENN HIGH SCHOOL, BLOSSBURG, PA
High School Diploma
SKILLS
Microsoft Office 20+ years
Strong office professional
Ethical
Finishes projects in a timely manner