Case Manager Customer Care
Resume:
Tanesha Robinson
N. Las Vegas NV, 89030
***********@*****.***
Experience
Moms Meals ( Remote Contract)
January 2025- July 2025
Helped Clients update their Info. Collaborated with the Case Manager if Client's New Authorization Placed orders and delivery days for Meals
Molina Health Care (Remote)
October 2022- November 2024
Customer Care Rep./Case worker
Update Client Accounts, Assist with Benefits
OTC card Balance helps locate Doctors, Specialty Doctors, Therapy
Pharmacy Assistance provided Patients with other Resources
May/2022-August 2022
Power Pallets (Contract)
ADP Payroll
AP/AR Bank Reconciliation
Match Invoices with Orders
End of Day and Month Reports
Create Excel Spreadsheets
March/2021-April/2022
The Joint Chiropractic- Lead Wellness Coordinator
Payroll (ADP) Employee Scheduling
Billing Process Payments (AP)
Schedule Appointment, Reply T o Emails
End Of Day And Month Reports
January/2017-March/2020
Hilton Properties- Front Desk/Night Auditor
Book Reservations
Processed Payments
Pulled Reports For Daily Revenue Put into an Excel Spreadsheet
Worked for Hilton Properties over 6 years/On-call
September 2016 -April 2017
GrubMarket- Administrator/ AP/AR Clerk (Contract Job)
Admin.Asst./customer service
Answered phones, filed, checked orders, dispatched drivers, reply to emails, processed orders
Review customer contract and sales order forms
Follow up with customer on past due invoices
Track expenses, process expense reports, and reconcile credit card activity
Assist with the month-end closing and provide supporting documentation for audit
August 2011-December 2013
January/2002 -May 2005
San Francisco State- BA Business Financing
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