Customer Service Call Center
Resume:
Kimberley Gray
Fort Worth, TX *****
************@*****.***
Objective: Is to learn more and be more accomplished and continue to help other’s in the process. I want to be part of a great company and grow in leadership.
Authorized to work in the US for any employer
Work Experience:
1. Call Center Representative/Customer Service
Valor Intelligent Processing-Dallas, TX
July 2024 to June 2025
Open accounts, close accounts, set up settlement agreements for payments and take any payments for
the account and talk to customer answering general questions and help with updates and deactivation
on the acct and etc
Call Center Representative/Customer Service
2. Keller Surveyors-Keller, TX
March 2024 to July 2024
Outbound calling to patients getting them to do surveys on their providers and staff and clinics etc
3. Data Entry Specialist
Tarrant County Public Health-Fort Worth, TX
February 2021 to July 2023
Work in informatic that’s correcting and updating all patient’s information in the into two different
databases and making the accurate filling in what’s missing scanning documents and making calls of
need be
Education:
College in Medical Assistant
Peloton College-Arlington, TX
April 2019 to December 2019
High school diploma in Medical Assistant
William B Murrah High School-Jackson, MS
August 1993 to May 1996
Skills
• Time management (4 years)
• Microsoft Outlook (6 years)
• QuickBooks (2 years)
• Databases (6 years)
• Microsoft Powerpoint (2 years)
• Customer service (10+ years)
• Microsoft Word (6 years)
• Organizational skills (4 years)
• English
• Data Entry (10+ years)
• Computer skills (7 years)
• Typing (3 years)
• 10 Key Data Entry (10+ years)
• Office experience (8 years)
• Microsoft Excel (6 years)
• Word Processing (4 years)
Contact this candidate