Human Resources Customer Service
Resume:
2023
2020
Aleena Molekkudi Baby
Scarborough, Ontario, Canada
+1-437-***-**** *************@*****.***
Objective
Adaptable professional with experience in quality control, customer service, administrative support and human resources. Seeking a challenging role where I can contribute my diverse skill set, strong problem solving ability and dedication to maintaining high standards in a dynamic work environment. Experience
Silgan Plastics Canada Inc
Quality Assurance technician
Measure dimensions of calipers, micrometers and guages to ensure products meet specified tolerances. Record test results and maintain accurate quality records for audits and using company tools and Microsoft Office.
Communicate findings to production supervisors and in the absence of supervisors, making decisions on whether to put the certain batch on hold.
Following health and safety guidelines while handling and testing equipment. Eyetelligence - Optometrist in Toronto
Administrative Assistant
Perform insurance claims and reconcile financial transactions of patients for clinic. Scheduling and confirming the patient's appointments wth the help of Optosys application. Collaborating and speaking with several medical professionals and patients and intermediate tube querries.
Tim Horton's Scarborough
Customer Service Agent and Team Lead
Oversee smooth operation of the dining area and ensure exceptional customer service. Effectively manage a team of employees, providing guidance, training and support. Maximize productivity and maintain a positive work environment. Kept the record of the inventory and the smooth operation of kitchen. Eastern Trades Limited
Human Resources Assistant
Created job descriptions for vacant positions and recruited the right candidate. Ensured punctuality and absenteeism of employees and addressed issues in accordance with company policies.
Organise new employee orientations and training sessions. Executed terminations, implement compensation and benefit programs and employee agreements and processed new hire documentations.
Education
Lambton College - PG Diploma - Business Management, Human resources Indira Gandhi College of Arts and Science - BBA : Business Administration Skills
CRM HRIS, Optosys Microsoft office and Outlook Recruitment and on boarding Certifications
Human Resources Professional Association ( HRPA ) - ongoing.
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