High School Data Entry

Alexis Martinez

Cell: 720-***-****

Email: ****************@*****.***

Aurora, CO

Summary

My energetic spirit and adaptable personality makes me an excellent candidate for any customer-oriented Administrative position. I am a quick learner and am motivated to be the best in my position.

Education

John F. Kennedy High School

High School Diploma - Completion 2004

Community College of Denver

General Studies – Attended 2011

Key Skills

Ability to deal with customers in a polite and courteous manner

Ability to manage the time efficiently while dealing with customers

Excellent multitasking skills and complex problem solving

Strong Computer knowledge in Microsoft Excel, Word and Outlook

Experience in training,, supervising and motivating employees

Past Employment

UCHEALTH RADIOLOGY SCHD DEPT

2024 - PRESENT

REMOTE

I FOLLOW STRICT PROTOCOL TO SCHEDULE PATIENTS CALLING IN

VERIFY INSURANCE CREDITIALS

FOLLOW GUIDED CALL SCRIPT

GIVE GENERAL APPOINTMENT DETAILS

CONFIRM ALL APPOINTMENTS MADE

FOLLOW SET METRIC GUILDLINES FOR EVERY CALL.

EPIC SYSTEMS USED, TEAMS, KRONOS, WORD, EXCEL

Deckers Brands 07/2022-2023

Aston Carter Remote

Provide customers with a positive and engaging shopping experience

Inform customers on a variety of shoe brands, designs and options available

Handle billing questions and payment transactions for online orders

Responsible for providing accurate inventory and stock availability

In charge of tracking orders and processing replacements for lost or stolen packages

Towing Done Right 10/2019-06/2022

Release Agent Remotely

Handled high volume calls while performing data entry and dispatching calls

Uploaded tow impound and boot release documents to G-drive and applications

Maintained data organization and processing with the use of Microsoft Excel and Word

Processed payment for paid boot releases with remote release option

Dave and Busters 02/2018-09/2018

Front Desk Host Denver, CO

Greeted visitors with a positive attitude and friendly first impression

Facilitated sales transactions and cash register counts

Was in charge of incoming phone calls pertaining to placing dining orders and general questions

Ensured a clean and organized area with fully stocked supplies; such as game cards, gift cards etc

Alamo Draft House 04/2017-01/2018

Shift Lead Runner Denver, CO

Managed the scheduling of appropriate staff amount according to standard labor rules

Was in charge of conducting performance reviews with all workers on my team

Managed customer service issues that servers were unable to handle

Supervised and trained new employees to ensure they were being taught accurately

McDonald’s 08/2016-04/2017

Crew Trainer Aurora, CO

Trained and mentored new crew members on all rules/regulations and quality assurance

Operated both front line and drive-thru registers in a fast paced environment

Provided an exceptional team-player attitude with lead by example mindset

Assisted with preparing, cooking, and assembling customer food orders in a timely manner

Bank of The West 04/2008-09/2010

Customer Service Representative Denver, CO

Handled customer transactions for currency deposits, withdrawals and transfers

Assisted potential clients with general inquiries about opening a new bank account

Was responsible for maintaining an accurate cash drawer and date input in database

Proactively followed internal bank policies and procedures, as well as regulatory requirements

Contact this candidate