Data Entry Customer Service
Resume:
ALLY FITZGERALD
Bartender & Server
Riverside, CA 92504
*********@*****.***
Professional Summary
Experienced bartender with a proven ability to deliver exceptional customer service in diverse environments. Skilled in crafting beverages, maintaining organized spaces, and building rapport with guests to encourage repeat business. Adept at handling high-pressure situations while ensuring smooth operations and compliance with alcohol service regulations. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Bartender
BarMasters Mobile Bartending-Southern California
May 2024 to Present
• Travel to different locations to bartend at a variety of events, such as birthdays, weddings, private parties, Barmitzvahs, etc.
• Arrive on time with the necessary bar supplies to set up the mobile bar.
• Prepare drinks with a smile on my face and bring positive energy to the event to make the environment joyful for all customers.
Bartender/Beverage Cart Attendant
Canyon Crest Country Club-Riverside, CA
October 2022 to November 2023
• Fully stocked the beverage cart in preparation for rounds on the golf course.
• Asked for photo identification to ensure that patrons ordering alcoholic beverages were of legal drinking age.
• Maintained a polite and professional demeanor to encourage patron inquiries and order placements. Bartender/Server
American Road Trip Bar & Grill-Yucaipa, CA
February 2021 to March 2022
• Seated guests at tables with courtesy, providing menus, and accurately recording drink orders.
• Delivered orders to tables in a timely manner and according to the specifications requested.
• Printed dining checks with the total due, collected payment, and offered receipts to complete transactions.
Bartender
Morgan's Tavern-Riverside, CA
January 2020 to September 2020
• Organized bar inventory and storage procedures to maintain optimal stock levels and meet expected customer demands.
• Resolved customer complaints promptly and effectively to maintain high levels of satisfaction
• Handled cash transactions and accurately processed payments using a POS system as well as a cash register.
Bartender
Spectators Sports Bar-Ontario, CA
September 2017 to December 2019
• Double-checked ID cards to ensure bar patrons were of legal drinking age.
• Stock the bar with beer, wine, and liquor, as well as ice, glassware, and napkins.
• Ensure that customers receive prompt and efficient service. Bartender/Trainer
Liam's Irish Pub & Fare-Colton, CA
September 2017 to December 2019
• Created a fun, easy-going atmosphere and gained loyal regulars as a solitary bartender.
• Managed the keg room inventory by monitoring stock levels, placing orders for supplies, and conducted daily audits.
• Trained new bartenders on drink preparation techniques, customer service standards, POS system operation and side-work duties.
Bartender/Server
Duke's Bar & Grill-Riverside, CA
April 2016 to September 2017
• Educated new employees on restaurant practices, culture, and procedures.
• Provided excellent service by creating a warm and welcoming environment.
• Kept the bar clean and organized by cleaning the bar, cups, and mixing supplies on a regular basis. Bartender/Trainer
The Castle Mediterranean Bar and Grill-Riverside, CA July 2015 to August 2016
• Helped servers with specialty drink orders by quickly preparing on-demand items.
• Upsold daily specials and beverage promotions to exceed daily sales goals.
• Set up glassware, liquor, and other necessary supplies for special events. Bartender
Lil Abner's Hayloft-Riverside, CA
March 2015 to April 2016
• In charge of ensuring the safety and well-being of all bar patrons.
• Kept accurate inventories and alerted management when liquor, beer, wine, and bar supplies were needed.
• Created, recommended, and mixed specialty drinks for guests based on their preferences. Education
Some College in General Studies/Business
Crafton Hills College-Yucaipa, CA
August 2010 to June 2013
High school diploma or GED in General Education
Redlands Senior High School-Redlands, CA
September 2006 to June 2010
Skills
• Customer service (10+ years)
• Customer Relationship-Building (10+ years)
• Computer skills
• Spirits experience
• Food safety
• Basic math
• Responsible Alcohol Service (10+ years)
• Writing skills
• Retail math
• Fine dining experience
• Inventory Management (10+ years)
• Cleaning Experience (5 years)
• Team development
• Food preparation
• Cocktail experience
• Cash register (10+ years)
• Upselling (10+ years)
• Multitasking Under Pressure (10+ years)
• Hospitality (10+ years)
• Bartending
• Changing beer kegs (10+ years)
• Communication skills
• Restaurant Experience (10+ years)
• Sales
• Serving Experience (10+ years)
• Food service (10+ years)
• Food industry (10+ years)
• POS
• Cash Handling (10+ years)
• New Hire Training (10+ years)
• Food handling
• Time management
• Organizational skills
• Leadership
• Wine knowledge
Languages
• English - Expert
Certifications and Licenses
Alcohol Beverage Control LEAD Certification
Present
Sexual Harassment and Abusive Conduct Prevention Certification Mixology: The Art of the Cocktail Training Course Certification Responsible Beverage Service (RBS) Certification
December 2026
Riverside County Food Handler Certification
August 2026
California Food Handler Certification
October 2025
Driver's License
TIPS
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