Customer Service Management Assistant
Resume:
Witness Mokwana
****/** ********* ******* ******* 1632
066-***-**** **************@*****.***
Objective
Dedicated and detail-oriented individual with administrative and customer service experience. Seeking to contribute to a dynamic organization where I can apply my skills in office support, information processing, and client service to improve workflow efficiency and enhance organizational performance. Experience
Department of Justice Tembisa Magistrate Court
Administrative Clerk Intern
Performed accurate data capturing and filing of confidential legal documents Assisted in managing court schedules, appointments, and administrative correspondence Operated office equipment (printer, scanner, fax) and maintained supply inventory Sorted and distributed incoming and outgoing mail and court documents Provided front-desk support and handled enquiries from clients and legal practitioners Prepared meeting agendas and took minutes when required Supported finance and procurement teams with document handling and tracking Mr Clean Moutse Mall Shoprite
Trolley Retriever
Collected and returned shopping trolleys from parking areas to designated trolley bays efficiently and safely
Reported damaged or broken trolleys to management for repair or replacement Provided courteous and helpful assistance to customers and maintained a positive image of the store Adhered to Shoprite's safety and operational standards at all times Worked effectively both independently and as part of the store operations team Education
Ekurhuleni East Tvet College, Benoni
Management Assistant
N6
Hlabi Senior Secondary School, Groblersdal
National Senior Certificate
Grade 12
Skills
Excellent communication & interpersonal skills
Strong time management & ability to prioritize tasks Proficient in Microsoft Word, Excel, Outlook & PowerPoint High attention to detail and accuracy
Customer service and conflict resolution skills
Team player with a collaborative approach
Dependable and punctual
Adaptable and quick to learn new systems
Languages
English: Good (Speak, Write or Read)
Sepedi: Good (Speak, Write or Read)
Isizulu: Fair (Speak, Write or Read)
Isindebele: Fair (Speak, Write or Read)
Personal Details
Date of Birth : 06 December 1999
Nationality : South African
Gender : Male
Reference
Mr V Singh - Department of Justice Tembisa Magistrate Court Presiding Officer
Ms EG Moletsane - National Prosecuting Authority Tembisa Magistrate Court Public Prosecutor
Mr B Segokodi - Mr Clean Moutse Mall Shoprite
Team Leader
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