Angela Ochoa
Resume
El Monte, CA *****
*************@*****.***
opportunity within the customer service support staff. Work Experience
Field Operations Assistant
Oakdale Memorial Park - Glendora, CA
April 2021 to Present
Operated (answer phones)
Take first calls when someone passes away
Research data for first calls
Take payments
Help customers with their accounts
Help customers with locations of where their loved ones are laid to rest Administration duties
Senior Support Staff/ Customer Service
Queen of Heaven Cemetery - Rowland Heights, CA
July 2017 to April 2021
• Ensure that workers maintain landscaping.
• Planning cemetery's budget and upholding the cemetery's rules and regulations regarding grave makers and decorations.
• Data entry and ensure inventory is accurate and type proof of purchase certificates. Caretaker/ Customer Service
Premier Health Care Services - El Monte, CA
June 2015 to June 2017
• Supervised and monitor the safety of children and snacks for children.
• Helped children keep good hygiene.
• Change the diapers of infants and toddlers.
Noon Aide/ Customer Service
Van Wig Elementary School - La Puente, CA
January 2017 to May 2017
• Assisted the orderly procurement of their lunches.
• Helped supervise students while eating to ensure that they are orderly, safe and mannerly during meal for indoor and outdoor supervision.
Education
Associates Degree in Business Administration
Argosy University - Los Angeles, CA
BS in Business Administration
South University-Savannah - Savannah, GA
Skills
• Infant Care
• Toddler Care
• Childcare
• Office experience
• Phone etiquette
• Data entry