Business Analyst Power Bi

PROFESSIONAL SUMMARY

Results-driven and detail-oriented Business Analyst with over 5 years of

experience in analysis, operations support, and client service. Proficient in utilizing tools such as Power BI, Excel, and Lucidchart to streamline workflows, generate client-ready reports, and improve operational efficiency. Skilled collaborator with strong communication and customer-facing abilities. Demonstrated success in developing performance dashboards, mapping operational processes, and providing data-driven support for strategic decision-making. Actively enhancing SQL and Microsoft BI skills to contribute analytical and administrative expertise to a client-focused team.

WORK HISTORY

Freelance Business Analyst, 01/2025 to 06/2025

Six 9's Reliable Engineering - Remote / Santa Clara, CA Healthcare Staffing Specialist/Data Analyst Hybrid, 01/2023 to 08/2024 Amergis Healthcare Staffing - San Jose, CA

Talent Acquisition Analyst, 03/2022 to 11/2022

MemoryBlue - San Jose, CA

CONTACT

Address: Fairfield, CA 94534

Phone: 925-***-****

Email: *******@*******.***

WWW: Bold Profile

CORE COMPETENCIES

Data-driven problem-solving

Critical analysis

Project management

Business process improvement

Data analysis

Stakeholder management

SQL proficiency

Microsoft Office Suite (Excel, Word,

PowerPoint, Outlook)

Power BI

Requirements gathering

Business process mapping

Workflow Analysis

MICHAEL BELL

Business Analyst

Built Excel-based BI dashboards to visualize delivery KPIs and resource allocation trends

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Created operational workflow diagrams in Lucidchart to streamline performance analysis and reporting

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• Reduced manual reporting time by 30% through automation Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.

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Developed Power BI dashboards to track recruiter performance and vendor compliance across multiple clients

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Generated weekly reporting packages that led to a 15% improvement in fill rates

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Collaborated with leadership to implement data-driven improvements in sourcing strategy

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Negotiated offers between clients and candidates, ensuring successful placements and long-term retention rates.

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Created Excel dashboards to monitor KPIs: time-to-fill, sourcing effectiveness, and recruiter activity

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• Presented weekly insights to internal stakeholders and client teams for Operations Support Coordinator (Contract), 03/2021 to 12/2021 United States Postal Services - Oakley, CA

EDUCATION

Bachelor of Science, International Business / Project Management, 05/2020

Liberty Universiry - Lynchburg, VA

CERTIFICATIONS

Google Business Intelligence Certificate

Jul 2025

strategic planning

Developed robust talent pipelines for hard-to-fill positions, resulting in faster hiring decisions and reduced vacancy rates.

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Managed approximately 50 incoming calls, emails and faxes per day from pre-hired candidates

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Collected and maintained daily delivery data for service audit compliance

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Supported and improved efficiency metrics for route performance analysis by 15%

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• Excellent communication skills, both verbal and written.

• Self-motivated, with a strong sense of personal responsibility.

• Dual Degrees

• Honor Roll Aug 2017 - May 2020

• Relevant Coursework: Capstone & Business Analysis

• International Business Association - Vice President of Finance

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