Customer Service Administrative Support

AE

ANTOINETTE EVANS

***********.*******@*****.*** 754-***-**** Rosharon, TX 77583

High Energy top-performer showcasing more than 10 years of outstanding administrative support, customer service, training, and client support looking to grow within a business environment that will build upon my previous experience and present opportunities to grow.

Osha 30

Cpr Certification

First Aid

On-Site

Behavioral Health

Security

Microsoft SQL Server

Visio

VMWare

Microsoft Windows Server

Typing

Operating Systems

Microsoft Project

System Administration

Sports coaching

Intake Experience

Hybrid

Remote

Baptist Health South Florida - Hybrid

Boca Raton, Florida

Authorization Associate, Patient Access

03/2023 - Current

Maintain confidentiality of patient and unit care data. CPT Process claims and billing.

Accurately coding and processing claims. Adept at ensuring compliance with healthcare regulations and maximizing revenue through meticulous billing practices.

Provide compassionate and skilled patient care to a caseload of up to

+clients, ensuring 100% comfort and well-being.Record and maintain 30GB of accurate patient data in the EHR system, achieving a 99% accuracy rate in documentation.

Accurately assigned ICP and CPT codes to patient medical records. Interpreted medical terminology(especially related to diagnostic radiology)in order to translate into the coding software Advanced Recovery Detox Center West

Palm Beach, USA

Lead PHP/ IOP/OP Coordinator

07/2020 - 04/2022

Intake

Foster positive social interactions.

Work on planning and problem solving.

Facilitate developmentally appropriate daily schedules. Support community independence.

Provide skills training.

Mentor and coach daily living skills.

Teach self-regulation skills.

Collect and record data on patient behavior.

Provide crisis intervention as needed.

Implement skill acquisition and behavior reduction treatments as directed Summary

Skills

Experience

by the supervisor.

Provide a safe and supportive environment for patients and their family. ABM Onsite Service West Palm Beach,

USA

Front Desk Coordinator

08/2014 - 09/2015

Company Overview: Responsibilities consisted of promoting and providing IT infrastructure management solutions based on CA (Computer Associates) Products while maintain a broad range of complementary, cutting edge technical expertise.

Patrol industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates. Answer alarms and investigate disturbances.

Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.

Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.

Circulate among visitors, patrons, and employees to preserve order and protect property.

Responsibilities consisted of promoting and providing IT infrastructure management solutions based on CA (Computer Associates) Products while maintain a broad range of complementary, cutting edge technical expertise. St. James Academy Ft. Pierce, FL

Diploma in Education

05/2006

OSHA General Industry Safety and Health, 02/01/17, Present Security Guard

First Aid Certification

CPR Certification

Med Tech, 10/01/20, Present

Title: Lead Operations

Education and Training

Certifications

Personal Information

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