Travis Sostillio II
HOSPITALITY/ CUSTOMER SERVICE
Brandon, FL 609-***-**** ***********@***.***
Objective
To venture out into a new career path. One that utilizes the skills that I feel I have progressed the most at, being customer service. I have learned the ability to converse at a professional level, problem solve in situations that need it and follow orders with little to no supervision.
Experience
Walk-Ons - Line Cook/ Sautee Chef – 06/2024 - 05/2025
Maintained an above average level of quality of product while meeting the time demands needed.
Coordinated with colleagues to ensure that all items were completed in a timely manner.
Ensured that the necessary resources needed to complete each task were kept at acceptable levels.
Ensured at the end of the night that the necessary cleaning and prep for the next day is complete before finishing a shift.
Beef O’ Brady’s - Head Cook - 03/2023 - 05/2024
Maintained an above average level of quality of product while meeting the time demands needed.
Coordinated with colleagues to ensure that all items were completed in a timely manner.
Ensured that the necessary resources needed to complete each task were kept at acceptable levels.
Ensured at the end of the night that the necessary cleaning and prep for the next day is complete before finishing a shift.
Hooters - Head Cook - 03/2023 - 05/2024
Maintained an above average level of quality of product while meeting the time demands needed.
Coordinated with colleagues to ensure that all items were completed in a timely manner.
Ensured that the necessary resources needed to complete each task were kept at acceptable levels.
Ensured at the end of the night that the necessary cleaning and prep for the next day is complete before finishing a shift.
Hula Bay Club – Bar Back – 02/2021 - 03/2023
Assisted Bartenders by stocking and replenishing bar supplies in a timely manner.
Maintained cleanliness and organization of each of the bar areas to above average levels.
Supported bartenders at peak hours by interacting with customers as needed while being sure to keep up with other tasks such as restocking ice, changing out beverage containers, etc.
Providing excellent customer service to client, and staff to ensure a seamless hospitality operation.
The Hyde Out – Asst. Floor Mgr. – 09/2015 – 07/2018
Ensured, at every opening, that the tables were set, the employees for that day knew their responsibilities for the upcoming shift and fielded calls for call-outs.
Performed the duties of whatever position needed assistance to perform at the levels desired for each day.
Supported bartenders at peak hours by interacting with customers as needed, which included taking orders, relaying the information to the proper stations and ensuring the task was completed.
Assisted the Manager in ordering the supplies needed for the front of the house in a timely manner.
Education
High School Diploma Achieved at Chamberlian High School, Tampa, FL.
Skills
Management
Problem solving
Communication
Customer Service