Customer Service Front Desk

M a d i s o n Cassanova

************@****************.***

Bronx, NY

OBJECTIVE

Enthusiastic and stylish high school student with a strong interest ni fashion and customer service experience. Known for being outgoing, dependable, and eager to learn. Looking to join a retail team where I can grow, contribute to a positive environment, and bring fresh energy to the sales floor or stockroom. KEY COMPETENCIES

Organized and detail focused

Strong Communication

Eye for Fashion

Fast Learner

Friendly Attitude

Reliable

Adaptable

Team Player

Customer Focused

PROFESSIONAL EXPERIENCE

Front D e s k I n t e r n

Law Office of Gabriel, Grajales, & Moroff, PLLC

Bronx, NY

• Greet clients and provide a welcoming professional atmosphere

• Answer phones, take messages, and direct inquiries to staff

• Help organize paperwork and maintain a tidy front desk area

• Practice professionalism and confidentiality ni a legal setting

• Build communication and customer service skills daily Janitorial Assistant

YOTM Gym

New York, New York

• Cleaned and sanitized gym equipment, locker rooms, and common areas

• Maintained cleanliness standards during open business hours

• Restocked supplies and supported front desk when needed

• Learned responsibility, time management, and working independently

• Recognized by staff for reliability and strong work ethic Freelance Babysitter & Pet Sitter/Dog Walker

Westchester County, NY

• Provide dependable childcare for local families, including evening and weekend shifts

• Create fun and safe activities for children of various ages

• Walk, feed, and care for dogs and pets while owners are away

• Manage scheduling and communication directly with clients

• Build strong relationship through trust, punctuality, care May 2025 - Present

October 2024 - March 2025

September 2022 - Present

EDUCATION

Satellite Academy

New York, New York

Expected Graduation: June 2026

Letters of r ecommendation and references available upon request

Contact this candidate