Supply Chain Process Improvement

Carl P. Kent 484-***-**** ****************@*****.*** Charlotte, NC LinkedIn URL

VP of Operations and Logistics

LOGISTICS & DISTRIBUTION STRATEGY SUPPLY CHAIN OPTIMIZATION P&L MANAGEMENT

Dynamic and results-driven professional with extensive experience in logistics, supply chain management, and business growth. Proven ability to optimize operations, drive profitability, and lead high-performing teams. Well-versed in strategic planning, acquisition integration, and process improvement to enhance efficiency and service excellence. Strong leadership in stakeholder relations, workforce development, and operational execution.

CAREER HIGHLIGHTS

Revitalized an underperforming warehouse, reversing annual losses and generating $1M+ in profit annually through strategic cost control and operational excellence.

Elevated revenue from $890K to $10M+, driving profitability from 6% to 18%, and transforming a struggling business into a high-performing operation.

Implemented a proactive maintenance program, reducing equipment downtime by 15%, increasing fleet reliability, and lowering operational disruptions.

SKILLS & EXPERTISE

Revenue Growth Business Development Sales Leadership Operational Efficiency TMS/YMS/WMS

Team Building Acquisition Integration & Expansion KPI-Driven Performance Management Process Improvement

Safety & Risk Management Customer Relationship Management (CRM) Market Analysis Vendor Management

PROFESSIONAL EXPERIENCE

Single Source Logistics/Cowan Systems, LLC Baltimore, MD Sep 2012 – Nov 2024

Vice President

Devised a unique business strategy, leveraging market intelligence and competitor insights to identify untapped growth opportunities. Established and led an elite leadership team, recruiting top talent with zero turnover in key positions.

Increased warehouse profitability by 10% in year one and 16% in year two, optimizing logistics, resource management, and process efficiency.

Slashed accident-related costs by 30% annually by implementing data-driven safety initiatives, improving compliance, and fostering a culture of accountability.

Overhauled a failing business unit from under $1M in revenue to $10M+, raising profits from under $100K to $1.5M through decisive leadership and tactical execution.

Built teams to make high-stakes decisions, accelerating service levels and enhancing customer satisfaction.

Pjax Freight Systems Baltimore & Hagerstown, MD Nov 2000 – Aug 2012

Regional Operations & Sales Manager

Modernized logistics operations by analyzing line haul miles and refining pickup and delivery routes, boosting driver productivity and increasing on-time deliveries year over year.

Led and empowered a team of 85 Frontline Supervisors, Managers, and Department Leaders, navigating 30% annual growth while driving profitability and elevating service levels.

Redesigned pool distribution strategies, slashing labor costs by 20% while uplifting operational efficiency.

Developed and enforced KPI-driven performance management, raising leadership visibility and enabling real-time issue resolution across dock shifts, city, and line haul operations.

Amplified revenue from $26M to $186M successfully while restoring profitability and streamlining terminal operations at PJAX Freight Systems.

Steered large-scale expansion, opening and scaling multiple locations, overseeing 1.5K employees, and engineering high-impact process improvements.

ADDITIONAL EXPERIENCE

Operations Coordinator, Pitt Ohio Express Baltimore, MD

Account Manager, Conway Eastern Express Baltimore, MD

Account Manager, CBL Trucking Jessup, MD

EDUCATION & CREDENTIALS

B.S., Industrial & Organizational Psychology/Business, Millersville University of Pennsylvania

Licensure: CDL A TWIC Card

Honors & Awards: President’s Award for Sales (CBL) Top 10% Sales Producer (Conway) Operations Man of the Year

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