Customer Service Administrative Support
Resume:
Andrea Turner
Jackson, MS 39212
Tel: 601-***-****
Email: *************@*****.***
Objective: To obtain a job in a fast pace environment. An environment that allow me to grow and challenge me as I build a career.
I am experienced in computers, PowerPoint, word excel, and Microsoft software. I was teacher assistant for a year, I have been a preschool teacher 5yrs. I am also the secretary at my church, keep records and answer phones. I'm very polite, professional, and articulate. I'm attending college on line at the moment working towards a MBA degree in political science.
Education
MLK high school Aug 1999-2000
Provine High School 2000-2003 Diploma
Bachelor of criminal justice May-2003-Aug-2008 Jackson state university
Experience:
Secretary May-2003-Dec-2005
work study at JSU(Jackson ms)
Job description: answering phone, filing paper, making appointments for students to see advisors
AT&T Apr-2005-Mar-2007
Customer service rep. (Jackson MS)
Job description: I worked in customer service. Answering phones and helping clients with their service
Walden Security Company
Nov-2007-Dec-2009 dispatcher (Jackson MS)
Job description: sending out security guards and checking guards in at their assigned post
Little school learning center
October 2009-April 2011
(Madison ms)
Job description: Caregiver/teacher for ages 2-4. I was responsible for teaching the assigned curriculum to the age group and doing assessments for each child
Stretch and grow children fitness
April 2011-December 2013
Teaching Dance ballet to ages 2-7
Above and beyond learning center
August 2013-2015 (Clinton, MS)
Job description: toddler teacher. Teaching and doing assessments for ages 1-2
Pre-Kindergarten Teacher
Potters house pre-school - Clinton, MS
August 2013 to 2015
Responsibilities
My responsibilities consist of teaching the kids based of our curriculum. Helping them develop fine motor
Skills and gross motor skills. Doing assessments to make sure they are the write track before entering
Kindergarten.
Accomplishments
I have been teacher of the month several times. I have had students come to my classroom with
Learning disabilities and I've worked with them to get them where they need to be which is the greatest
Accomplishment for any teacher.
Skills Used
Working with kids you have to be attentive, polite, a peoples person, and respectful. Sometimes we get
Kids with issues so you have to deal with the parents so to me that's show off how well you can deal
others. Teaching is definitely a skill that shows how well you can pivot.
Human Resources Manager
Humana - Madison, MS
August 2015 to 2021
Customer service supervisor, claim specialist and grievance and appeals supervisor
Teacher
Smilow Collegiate
August 2021 to Present
I am a 1st grade teacher. I have been an AT as well as lead. I have maintained a classroom of 30 scholars.
I teach the required curriculum, manage grades and track the attendance for my class. Since being there
I have been awarded for my worth ethic, my attendance as a staff member, and numbers for as moving my scholars to higher reading levels.
Skills
• I'm great with computers and clerical work. I have also been my church administrator for years at
Terry Mission (10+ years)
• Experience with Children
• Teaching
• Childcare
• Typing
• Customer service
• Clerical experience
• Human resources
• Typing
• Teaching
• Childcare
• Communication skills
• Computer skills
• Conflict management
• Early childhood education
• Toddler care
• Infant care
• Cash handling
• POS
• Accounting
• Accounts receivable
• Microsoft Word
References:
Dr. Walter Moore- Co teacher at Smilow Collegiate ******@**********************.*** 601-***-****
Clara Ceaser -First Lady of Terry Mission *************@*****.*** 601-***-****
Jovie Wilkerson-Dean of Operations ***********@*****.*** 601-***-****
Keyonte Jackson-Lead teacher ********@*****.*** 769-***-****
Contact this candidate