Human Resources Employee Relations
Resume:
Lorena Villavicencio
******.*****************@*****.***
Dedicated HR leader with over 20 years of experience overseeing human resources operations, including employee relations, organizational structuring, and policy development. Well-versed in benefits administration and legal compliance. Forward-thinking with superior problem-solving, conflict management, and organizational skills.
Core Strengths
●Employee relations
●Performance management
●Conflict resolution
●HR policy communication
●Benefits administration
●Labor law compliance
●Recruitment and onboarding
●Payroll management
●Safety—OSHA
●Training and development
●Leave of absence management
●HR compliance
●Workers' compensation
●Bilingual (Spanish/English)
Professional Experience
Human Resources Manager, 10/2024 01/2025
Human Bees—Lathrop, CA
●Develop and implement recruitment strategies to attract and hire qualified candidates.
●Process payroll for approximately 80 associates.
●Conduct interviews, assess candidates, and make hiring decisions. Managed the onboarding process for new hires, including benefits and orientation for new employees.
●Responsible for unemployment claims and leaves of absence.
●Address employee concerns and resolve conflicts. Ensure compliance with labor laws and regulations.
●Act as a liaison between management and employees. Effectively communicate HR policies and procedures to employees.
Human Resources Manager (Temp), 03/2024 07/2024
Hedy Holmes—Stockton, CA
●Accurately process payroll for over 90 associates, verify attendance, hours worked, and pay adjustments, and compile payroll data from timesheets and other records.
●Responsible for recruitment and employment activities, which included hiring qualified associates, onboarding, and new hire orientation; addressed all hiring issues; and monitored headcount levels to anticipate changes in the workforce.
●Excel in making appropriate judgments during disciplinary actions, employee relations, and termination meetings.
●Coordinate reconciliation for employment benefits and deductions for CalPERS, union dues, vision/dental, and the 457B plan.
Human Resources Generalist (Temp), 06/2022 11/2022
RecruitGigs—Stockton, CA
●Guided on personnel matters such as performance management, disciplinary actions, benefits administration, and conflict resolution.
●Responsible for the recruitment process, including job postings, screening of resumes, scheduling interviews, conducting reference checks, new hire orientation, and the onboarding process
●Managed payroll processing, including time tracking and attendance monitoring for 60 associates.
●Responsible for employee benefits and open enrollment.
●Managed and tracked FMLA, PLOA, PFL, workers' comp, disability, and unemployment claims
Human Resources Generalist (Temp), 09/2021 05/2022
O'Connor Woods—Stockton, CA
●Facilitated various trainings required by the company for all employees, including leadership and harassment training; offered technical and hands-on support and guidance.
●Carried out investigations regarding internal complaints and recommended solutions for corrective actions in adherence with company policy.
●Audited timecards, processed and submitted payroll for approximately 400 associates.
●Responsible for recruiting, onboarding, and new hire orientation.
●Managed and tracked leave of absence, including COVID-19 leaves.
●Administered WC, unemployment, and disability claims.
●Collaborated with hiring managers and business partners to identify needs and workforce strategies and provide HR support, focusing on selecting and placing candidates.
Career Highlight
Human Resources Generalist/Recruiter 03/1995 01/2018
Pitney Bowes—West Sacramento, CAareer Highlight
Contributed over 20 years to Pitney Bowes in Northern and Southern California. Served in various roles, including human resources, recruiting, onboarding, payroll, safety, office management, and W.C.
Provided strategic coaching and guidance on complex employee relations issues, leading to effective resolution of attendance, performance, and harassment cases while overseeing disciplinary actions and terminations.
Administered comprehensive benefits programs and open enrollment. Managed all leaves of absence: FMLA, PLOA, and PL.
Responsible for unemployment and disability claims, reporting, investigating, and managing WC claims. Worked with managers to provide work accommodations for injured employees. Strengthened safety standards created initiatives to reduce workplace accidents by 80% and drive nearly 90% of employee participation in 401(k) plans.
Processed, managed, and audited payroll for over 260 associates and managers.
Managed recruitment, hiring, and new hire orientation across multiple states, overseeing hires and acquisitions while traveling nationwide to provide direct, hands-on support to other teams, including background checks and DMV and DOT reports of Class A drivers.
Kronos, SAP, ADP, UKG, Paycor, Workforce Management, Taleo, Rippling, Avionte, InvoPeo
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