Customer Service Store Manager
Resume:
CONTACT
Coon Rapids, MN *****
******************@*****.***
OBJECTIVE
Seeking new challenges in the
customer service field.
EDUCATION
Rasmussen College
**** - *014
SONYAROSS ADESUYAN
WORK EXPERIENCE
Store Manager
Speedway Minneapolis, MN
11/2021 - Present
Met sales goals by training, motivating, mentoring and providing feedback to sales staff.
Ordered and audited all product shipments
Kept detailed records of employees and other important paperwork
Opened and closed store, handled customer service issues, and oversaw cash control
Stocked and restocked inventory when shipments were received
Responsible for sales performance, store operating results, customer service, and daily operations for assigned store
Supervised, trained and developed staff members in accordance with company policies and procedures.
Handled all deposits for the store on a weekly basis.
Interviewed job candidates and made staffing decisions.
Maintained deposits and money change
Freight Manager
Dollar Tree Minneapolis, MN
01/2009 - 11/2021
Unloaded freight from delivery trucks, sorted freight into designated zones, placed product on sales floor for stock, maintained backroom in orderly fashion.
Assisted in unloading mass amounts of freight and stocking products on store shelves.
Per bill of lading,confirms that all freight listed was delivered and also notes if any of the freight arrived in good condition.
Held responsibility for managing backroom inventory
Pulled all daily picks from every department for re-stocking
Managed overstock to ensure PI accuracy
Held responsibility for down-stacking, palletizing, stocking, and zoning
Effectively handled Customer Service returns and purchases Customer Service Assistant
Deco Pac Minneapolis, MN
04/2017 - 03/2019
Provide customer support via phone, email, and Internet
Service customers by communicating product offers
Resolve customer questions and concerns efficiently by actively listening, communicating
Receive and process orders, service issues, and product requests in a timely and professional manner
Up selling products
Exhibit and maintain high standards of customer service SKILLS
Verbal communication
Phone skills
Listening
Data entry skills
People skills
Customer service
Attention to detail
Professionalism
Multi-tasking
Management operations
Time efficiency
Contact this candidate