Front Desk Administrative Support
Resume:
Tatiane Nogueira
***********@*****.***
Professional Summary
Energetic and highly motivated professional with extensive experience in hospitality, front desk operations, and administrative support. Known for delivering exceptional customer service, maintaining organized and efficient workflows, and building strong relationships with internal and external clients. A team-oriented individual with excellent communication skills, a sharp eye for detail, and a proactive, results-driven mindset. Core Skills
• Bartending & Mixology
• Hospitality & Guest Services
• Administrative Support
• Front Desk Operations
• Data Entry & Record Management
• Cash Handling & POS Systems
• Scheduling & Calendar Management
• Team Collaboration & Leadership
• Microsoft Office Suite & Outlook
• Fluent in English & Portuguese
Professional Experience
Bartender / Server
Succotash Restaurant – Washington, DC
Jan 2024 – Mar 2025
• Handled daily monetary transactions and ensured accurate reporting to management.
• Delivered prompt and courteous service, creating a welcoming experience for every guest.
• Accurately entered orders using PDF system and ensured timely and correct delivery of food and beverages.
• Assisted team members during peak hours to maintain seamless service flow.
• Maintained a clean, organized, and fully stocked bar area. Bartender
City Tap Restaurant – Washington, DC
May 2023 – Jan 2024
• Provided top-tier guest service with a friendly demeanor and consistent professionalism.
• Handled all bar transactions and ensured end-of-shift accuracy.
• Maintained cleanliness and readiness of service areas.
• Supported team collaboration during high-volume periods. Server / Bartender
IceBox Cafe – Miami Beach, FL
Oct 2020 – Apr 2022
• Greeted customers and ensured high-quality service throughout their visit.
• Managed order entry and delivery with attention to accuracy and timing.
• Assisted colleagues to ensure efficient restaurant operations.
• Handled POS transactions and closing reports.
Bartender / Cocktail Server
Big Easy Casino – Hallandale, FL
Nov 2018 – Oct 2020
• Mixed and served beverages while engaging guests in a high-paced casino environment.
• Maintained a clean bar area and stocked supplies proactively.
• Processed payments and ensured compliance with company procedures. Server / Waitress
Cabo Flats Restaurant – Pembroke Pines, FL
Dec 2017 – Nov 2018
• Delivered exceptional dining experiences through positive interactions and efficient service.
• Processed transactions accurately and supported other servers as needed.
• Maintained cleanliness and organization of the dining area. Hostess / Front Desk Receptionist
RA Sushi – Miramar, FL
Dec 2015 – Dec 2017
• Greeted and seated guests in a timely and professional manner.
• Managed restaurant flow using internal systems and answered high-volume calls.
• Handled to-go orders and managed cash transactions. Front Desk Receptionist
KR&M Attorneys at Law – Miami, FL
May 2007 – Aug 2015
• Managed daily front desk operations and maintained up-to-date client records.
• Coordinated meetings, appointments, and calendar scheduling.
• Assisted with A/P, A/R, payroll, and cash management functions.
• Drafted reports, correspondence, and handled confidential client documents.
• Managed multi-line switchboard and handled all incoming deliveries. Administrative Assistant / Receptionist
Preferred Forex – Miami, FL
Feb 2004 – Apr 2007
• Supported the CEO with administrative tasks including scheduling and travel coordination.
• Processed payroll, handled data entry, and managed office supply inventory.
• Created reports, spreadsheets, and presentations for internal meetings.
• Provided front desk coverage and tracked employee time-off records. Collections Representative
Dun & Bradstreet – Miami, FL
Jan 2001 – Nov 2003
• Contacted clients with delinquent accounts and established payment plans.
• Met and exceeded weekly sales and recovery goals.
• Provided customer service support and resolved account inquiries.
• Trained new team members and supported quality assurance initiatives. Education
Miami Beach Senior High School
High School Diploma – Miami Beach, FL – 1997
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