Customer Service Call Center
Resume:
JESSICA MARTINEZ
Midland, Tx 79703
***************@*****.***
Security Finance April 2014-Aug 2016
Supervisor :
Liz Marquez
● Customer Service
● File, Fax, Scan Email
● Fax schedules
● Take payments from customers
● Process loans and denied loans
● Review Credit Reports
● Balance checks scan and deposit at the end of the day
● Phone Receptionist
Career Path Feb2012- May 2012
● Scan checks and Water bill Stubs
● Customer service
● Collections - water bills, Insurance payments, retire payments,loan
● Deposits
● Balance Cash, Checks, Credit Cards at the end of the day
● Phone Receptionist
Dr. James Carroll Oct 2007 – Jan 2008
● Customer Service
● File Charts in Alphabetical Order
● Clerk
● Schedule and Confirming appointments
● Verifying Dental Insurance
● Phone Receptionist
Monarch Dental July 2007- Oct 2007
● Schedule and Confirming Appointments
● Clerk
● File Charts
● Phone Receptionist
● Verify Dental Insurance
● Customer Service
Dillards June 2006 – July 2007
Manager:
John 432-***-****
● Customer Service
● Clean out Dress rooms
● Hang Clothes
● Clean Jewelry
● Organize Shelves
Noble Finance Closed down Jan 2005 - Sept 2007
● Collect Payments
● Phone Call Collections
● File loan Applications
● Renew Loans
● Verify Proof Of Employment
● Pull Credit Reports
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