Admin Clerk Customer Service
Resume:
SITHEMBILE PRECIOUS MOHLAKOANA
*** **** ***** ******, ********, Randfontain, 1759
074-***-**** / 067-***-**** / ******************@*****.*** PROFESSIONAL SUMMARY
Passionate about contributing to a dynamic team and making a meaningful impact. Committed to continuous learning and development in a fast-paced work environment, seeking opportunities for success and professional growth. Excited to leverage expertise in a role aligning with career goals. KEY SKILLS
Attention to detail
Communication skills
Customer Service
Decision Making
Ability to Multitask
Problem Solving
Teamwork
WORK EXPERIENCE
ADMIN CLERK – THANDEKA PRIMARY SCHOOL (CONTRACT) JAN 2023 – CURRENT
SA- SAMS
Admissions/transfers of learners on SA-SAMS.
Capturing of marks every term.
Weekly attendance of staff and learners.
Upload the data every Friday to be submitted to DDD.
Doing a finance report quarterly and monthly on SA-SAMS.
Reconcile and print the variance budget report and submit to the circuit office.
RENDER GENERAL ADMINISTRATION
Typing of all needed documents neat and accurate for example question papers and other documents they need and be ready before the day they need.
Making sure that the test or examination papers are copied and ready a day before they write
Filling of circulars immediately after receiving them and past them on the wall or distributed if necessary.
Checking all the staff and educators that they have signed and issue leave form of whoever was absent or will be absent.
Recording and compiling minutes of meetings. (SGB, Finance Committee, Staff)
Daily checking of emails.
Making sure that Principal’s diary is checked and updated once per day.
NUTRITION
Keep the nutrition register update by making sure that they sign on daily basis (NSNP Staff) and food deliveries.
ADMINISTER PERSONNEL AND RELATED MATTERS
Keep, maintain and update personnel records/information and leave register once per week.
Submission of personnel and related documents to circuit office
Making sure that the Payroll is returned back to circuit office in three days after it’s been received by the school.
Making sure that the files of Educators and support staff are updated with latest information or documents.
OFFICE CLERK – SETHABATHABA CONSTRUCTION JUN 2020 – OCT 2022
Organize financial documents for streamlined approval processes.
Oversee inventory and ordering of office supplies.
Handle inbound and outbound call operations efficiently.
Managed systematic data recording processes.
Organized and maintained document filing systems.
Support management of payment transactions.
Ensure accurate tracking of employee’s hours.
Ensure proper documentation of petty cash usage.
Enhance clarity and impact of written communication through effective use of quotations.
ADMIN CLERK – LILIAN MAMBAKAZI CLINIC JUL 2017 – FEB 2019
Organized diverse documents within established systems.
Managed retrieval and distribution of patient files.
Compiled datasets to enhance reporting and analysis capabilities.
Managed appearance and tidiness of front desk area.
Formulate a detailed roster.
Ensured patients attended correct consultations.
Oversee head counter book management.
EDUCATION
National Senior Certificate
Thobelani Secondary School
2013
Office Administration L2-L4
Gert Sibande TVET College
2016
Management Assistant N4-N6
Gert Sibande TVET College
2018
Project Management Certificate
Oxbridge Academy
2025
REFERENCES
Mrs. Mmamkiti Sibaya
Supervisor
Thandeka Primary School
Ms. Mampho Mkhaliphi – Data Capturer
Lilian Mambakazi Clinic
Mr. Lucky Ncala – Lecturer
Gert Sibande TVET College
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